[arrl-odv:21189] iOS App Update
To: ARRL ODV Separate copy of this email to ARRL Department Heads and Digital Launch Team Here is an update on the status of the launch of the dedicated Digital QST Apple iOS app. * The new online privacy policy has been approved by GC Chris Imlay; Maria Somma, our in-house privacy policy expert; and the Digital QST launch team. I sent this policy to ODV in a previous email. * Nxtbook has also verified in writing that the policy conforms to their standards. * The Online Privacy Policy has now been published on our website. http://www.arrl.org/online-privacy-policy <http://www.arrl.org/online-privacy-policy> * We have cross linked the General ARRL Privacy Policy and the ARRL Online Privacy policy so that members will have easy access to both policies. http://www.arrl.org/privacy-policy <http://www.arrl.org/privacy-policy> * The ARRL online privacy policy link will be added to the iTunes store, as part of the information about the QST app, as soon as Apple completes the update. Based on our past experience, this should take no longer than a day or two. * We have added an explanation of how to disable the app's tracking function to the Digital QST FAQ page. http://www.arrl.org/digital-qst-faq <http://www.arrl.org/digital-qst-faq> * We have added language to the Digital QST page at http://www.arrl.org/qst <http://www.arrl.org/qst> that the new member benefit of the Digital QST iOS app is now available. * Today, we will send an email to 10,000 randomly selected members announcing the availability of the app. These members will provide us with initial feedback on any customer service issues before we launch to the full membership. http://www.arrl.org/digital-qst-feedback-form <http://www.arrl.org/digital-qst-feedback-form> Magdalena Owczarska will monitor and respond to inquiries from this form. * The customer service staff has been trained to support this app. * If this initial test is successful, we will email the rest of the membership later this week or early next week. * Board Members will receive this email just like other members so that they will know exactly what members have received. I will not be sending a separate ODV message with the email pasted into it. * Without any formal roll out, about 1,000 members have already downloaded the app from the viral spread of the information from the Board, SMs and other testers. Some members simply discovered it in the iTunes store. 73, Harold Harold Kramer, WJ1B Chief Operating Officer ARRL -the national association for Amateur Radio 225 Main Street Newington, CT 06111 (860) 594 -0220
Harold, The *offline *reading of downloaded electronic issues of QST will only work if the user is on iOS 6+. Many, many iOS users haven't yet upgraded, pending availability of their favorite apps in an iOS 6 version. The note just sent out should really point this out, or there are going to be a lot of people who do everything "right" but still can't see the issues when they're disconnected. The version I just received in e-mail doesn't point this out. Also, the announcement says "*Go Green! Go Digital-Only.* ARRL members may choose to opt-out of the mailed, print edition of *QST* at any time. Complete our online opt-ou<http://www.arrl.org/qst-print-edition-opt-out-form>t form <http://www.arrl.org/qst-print-edition-opt-out-form>." I thought we were not going to advertise the opt-out. I have a problem when ODV is advised to do something (be quiet about the opt-out feature), only to have it announced or promoted by HQ in direct contradiction to what we've been asked to do. This doesn't help anyone. 73, Greg, K0GW On Wed, Nov 7, 2012 at 9:29 AM, Kramer, Harold, WJ1B <wj1b@arrl.org> wrote:
To: ARRL ODV****
Separate copy of this email to ARRL Department Heads and Digital Launch Team****
** **
Here is an update on the status of the launch of the dedicated Digital QST Apple iOS app.****
** **
**· **The new online privacy policy has been approved by GC Chris Imlay; Maria Somma, our in-house privacy policy expert; and the Digital QST launch team. I sent this policy to ODV in a previous email.****
**· **Nxtbook has also verified in writing that the policy conforms to their standards. ****
**· **The Online Privacy Policy has now been published on our website. http://www.arrl.org/online-privacy-policy****
**· **We have cross linked the General ARRL Privacy Policy and the ARRL Online Privacy policy so that members will have easy access to both policies. *http://www.arrl.org/privacy-policy*****
**· **The ARRL online privacy policy link will be added to the iTunes store, as part of the information about the QST app, as soon as Apple completes the update. Based on our past experience, this should take no longer than a day or two.****
**· **We have added an explanation of how to disable the app’s tracking function to the Digital QST FAQ page. http://www.arrl.org/digital-qst-faq****
**· **We have added language to the Digital QST page at http://www.arrl.org/qst that the new member benefit of the Digital QST iOS app is now available.****
**· **Today, we will send an email to 10,000 randomly selected members announcing the availability of the app. These members will provide us with initial feedback on any customer service issues before we launch to the full membership. http://www.arrl.org/digital-qst-feedback-form Magdalena Owczarska will monitor and respond to inquiries from this form.* ***
**· **The customer service staff has been trained to support this app.****
**· **If this initial test is successful, we will email the rest of the membership later this week or early next week.****
**· **Board Members will receive this email just like other members so that they will know exactly what members have received. I will not be sending a separate ODV message with the email pasted into it.****
**· **Without any formal roll out, about 1,000 members have already downloaded the app from the viral spread of the information from the Board, SMs and other testers. Some members simply discovered it in the iTunes store.****
** **
73,****
** **
Harold****
** **
Harold Kramer, WJ1B****
Chief Operating Officer****
ARRL -the national association for Amateur Radio****
225 Main Street****
Newington, CT 06111****
(860) 594 -0220****
** **
** **
_______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org http://reflector.arrl.org/mailman/listinfo/arrl-odv
Greg, We have been Beta testing this app for a better than a month now and no one else has had this problem. Magz and I just double checked here and it works fine on our iOS 5 iPad. Have we missed something? Can you contact Magz directly if you have more details so that we can try to replicate the problem you are experiencing. On the Go Green. Sorry, I forgot that it was there! I should have mentioned that we are testing this messaging on the test email to determine how members respond. We may carry the same "Go Green" message into the larger email depending on comments and response rate to the test. At this point, please feel free to tout the digital only option for QST. It's been on the website since launch. We are trying this since we are below are original projections of 5% - 15% take rate on digital only. We are closer to 1% so we wanted to see what effect this type of message might have on increasing the print opt outs. Regards/73, Harold Harold Kramer, WJ1B ARRL Chief Operating Officer 860 594 0220 From: G Widin [mailto:gpwidin@comcast.net] Sent: Wednesday, November 07, 2012 12:26 PM To: Kramer, Harold, WJ1B Cc: arrl-odv Subject: Re: [arrl-odv:21189] iOS App Update Harold, The offline reading of downloaded electronic issues of QST will only work if the user is on iOS 6+. Many, many iOS users haven't yet upgraded, pending availability of their favorite apps in an iOS 6 version. The note just sent out should really point this out, or there are going to be a lot of people who do everything "right" but still can't see the issues when they're disconnected. The version I just received in e-mail doesn't point this out. Also, the announcement says "Go Green! Go Digital-Only. ARRL members may choose to opt-out of the mailed, print edition of QST at any time. Complete our online opt-ou <http://www.arrl.org/qst-print-edition-opt-out-form> t form <http://www.arrl.org/qst-print-edition-opt-out-form> ." I thought we were not going to advertise the opt-out. I have a problem when ODV is advised to do something (be quiet about the opt-out feature), only to have it announced or promoted by HQ in direct contradiction to what we've been asked to do. This doesn't help anyone. 73, Greg, K0GW On Wed, Nov 7, 2012 at 9:29 AM, Kramer, Harold, WJ1B <wj1b@arrl.org> wrote: To: ARRL ODV Separate copy of this email to ARRL Department Heads and Digital Launch Team Here is an update on the status of the launch of the dedicated Digital QST Apple iOS app. * The new online privacy policy has been approved by GC Chris Imlay; Maria Somma, our in-house privacy policy expert; and the Digital QST launch team. I sent this policy to ODV in a previous email. * Nxtbook has also verified in writing that the policy conforms to their standards. * The Online Privacy Policy has now been published on our website. http://www.arrl.org/online-privacy-policy <http://www.arrl.org/online-privacy-policy> * We have cross linked the General ARRL Privacy Policy and the ARRL Online Privacy policy so that members will have easy access to both policies. http://www.arrl.org/privacy-policy <http://www.arrl.org/privacy-policy> * The ARRL online privacy policy link will be added to the iTunes store, as part of the information about the QST app, as soon as Apple completes the update. Based on our past experience, this should take no longer than a day or two. * We have added an explanation of how to disable the app's tracking function to the Digital QST FAQ page. http://www.arrl.org/digital-qst-faq <http://www.arrl.org/digital-qst-faq> * We have added language to the Digital QST page at http://www.arrl.org/qst <http://www.arrl.org/qst> that the new member benefit of the Digital QST iOS app is now available. * Today, we will send an email to 10,000 randomly selected members announcing the availability of the app. These members will provide us with initial feedback on any customer service issues before we launch to the full membership. http://www.arrl.org/digital-qst-feedback-form <http://www.arrl.org/digital-qst-feedback-form> Magdalena Owczarska will monitor and respond to inquiries from this form. * The customer service staff has been trained to support this app. * If this initial test is successful, we will email the rest of the membership later this week or early next week. * Board Members will receive this email just like other members so that they will know exactly what members have received. I will not be sending a separate ODV message with the email pasted into it. * Without any formal roll out, about 1,000 members have already downloaded the app from the viral spread of the information from the Board, SMs and other testers. Some members simply discovered it in the iTunes store. 73, Harold Harold Kramer, WJ1B Chief Operating Officer ARRL -the national association for Amateur Radio 225 Main Street Newington, CT 06111 (860) 594 -0220 <tel:%28860%29%20594%20-0220> _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org http://reflector.arrl.org/mailman/listinfo/arrl-odv
Really? I can download an issue and read it on iOS5. Haven't killed the internet to see if it in fact works entirely offline, but I have been able to download and read that mag. Brian On Nov 7 2012 10:26 AM, G Widin wrote:
Harold, The OFFLINE reading of downloaded electronic issues of QST will only work if the user is on iOS 6+. Many, many iOS users haven't yet upgraded, pending availability of their favorite apps in an iOS 6 version. The note just sent out should really point this out, or there are going to be a lot of people who do everything "right" but still can't see the issues when they're disconnected. The version I just received in e-mail doesn't point this out.
Also, the announcement says "GO GREEN! GO DIGITAL-ONLY. ARRL members may choose to opt-out of the mailed, print edition of _QST_ at any time. Complete our online opt-ou [8]t form [8]." I thought we were not going to advertise the opt-out. I have a problem when ODV is advised to do something (be quiet about the opt-out feature), only to have it announced or promoted by HQ in direct contradiction to what we've been asked to do. This doesn't help anyone. 73, Greg, K0GW
On Wed, Nov 7, 2012 at 9:29 AM, Kramer, Harold, WJ1B <wj1b@arrl.org> wrote:
To: ARRL ODV
Separate copy of this email to ARRL Department Heads and Digital Launch Team
Here is an update on the status of the launch of the dedicated Digital QST Apple iOS app.
· The new online privacy policy has been approved by GC Chris Imlay; Maria Somma, our in-house privacy policy expert; and the Digital QST launch team. I sent this policy to ODV in a previous email.
· Nxtbook has also verified in writing that the policy conforms to their standards.
· The Online Privacy Policy has now been published on our website. http://www.arrl.org/online-privacy-policy [1]
· We have cross linked the General ARRL Privacy Policy and the ARRL Online Privacy policy so that members will have easy access to both policies. http://www.arrl.org/privacy-policy [2]
· The ARRL online privacy policy link will be added to the iTunes store, as part of the information about the QST app, as soon as Apple completes the update. Based on our past experience, this should take no longer than a day or two.
· We have added an explanation of how to disable the app’s tracking function to the Digital QST FAQ page. http://www.arrl.org/digital-qst-faq [3]
· We have added language to the Digital QST page at http://www.arrl.org/qst [4] that the new member benefit of the Digital QST iOS app is now available.
· Today, we will send an email to 10,000 randomly selected members announcing the availability of the app. These members will provide us with initial feedback on any customer service issues before we launch to the full membership. http://www.arrl.org/digital-qst-feedback-form [5] Magdalena Owczarska will monitor and respond to inquiries from this form.
· The customer service staff has been trained to support this app.
· If this initial test is successful, we will email the rest of the membership later this week or early next week.
· Board Members will receive this email just like other members so that they will know exactly what members have received. I will not be sending a separate ODV message with the email pasted into it.
· Without any formal roll out, about 1,000 members have already downloaded the app from the viral spread of the information from the Board, SMs and other testers. Some members simply discovered it in the iTunes store.
73,
Harold
Harold Kramer, WJ1B
Chief Operating Officer
ARRL -the national association for Amateur Radio
225 Main Street
Newington, CT 06111
(860) 594 -0220 [6]
_______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org http://reflector.arrl.org/mailman/listinfo/arrl-odv [7]
Links: ------ [1] http://www.arrl.org/online-privacy-policy [2] http://www.arrl.org/privacy-policy [3] http://www.arrl.org/digital-qst-faq [4] http://www.arrl.org/qst [5] http://www.arrl.org/digital-qst-feedback-form [6] tel:%28860%29%20594%20-0220 [7] http://reflector.arrl.org/mailman/listinfo/arrl-odv [8] http://www.arrl.org/qst-print-edition-opt-out-form
_______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org http://reflector.arrl.org/mailman/listinfo/arrl-odv
Brian, Trying it offline to see if it still works is exactly the point! When I turn off WiFi, it says "Authentication Error" when I try to open a different issue than I had open when WiFi was on. If I turn WiFi back on, then go back to the QST app, it opens the issue fine, and gives me no error. I believe that the major advantage of iOS 6 WRT the QST app was supposed to be precisely being able to open such archives when you're offline. Give it a try, I think you will have the same experience. 73, Greg On Wed, Nov 7, 2012 at 12:45 PM, Brian Mileshosky <n5zgt@swcp.com> wrote:
Really? I can download an issue and read it on iOS5. Haven't killed the internet to see if it in fact works entirely offline, but I have been able to download and read that mag.
Brian
On Nov 7 2012 10:26 AM, G Widin wrote:
Harold, The OFFLINE reading of downloaded electronic issues of QST will only work if the user is on iOS 6+. Many, many iOS users haven't yet upgraded, pending availability of their favorite apps in an iOS 6 version. The note just sent out should really point this out, or there are going to be a lot of people who do everything "right" but still can't see the issues when they're disconnected. The version I just received in e-mail doesn't point this out.
Also, the announcement says "GO GREEN! GO DIGITAL-ONLY. ARRL members may choose to opt-out of the mailed, print edition of _QST_ at any time. Complete our online opt-ou [8]t form [8]." I thought we were not going to advertise the opt-out. I have a problem when ODV is advised to do something (be quiet about the opt-out feature), only to have it announced or promoted by HQ in direct contradiction to what we've been asked to do. This doesn't help anyone. 73, Greg, K0GW
On Wed, Nov 7, 2012 at 9:29 AM, Kramer, Harold, WJ1B <wj1b@arrl.org> wrote:
To: ARRL ODV
Separate copy of this email to ARRL Department Heads and Digital Launch Team
Here is an update on the status of the launch of the dedicated Digital QST Apple iOS app.
· The new online privacy policy has been approved by GC Chris Imlay; Maria Somma, our in-house privacy policy expert; and the Digital QST launch team. I sent this policy to ODV in a previous email.
· Nxtbook has also verified in writing that the policy conforms to their standards.
· The Online Privacy Policy has now been published on our website. http://www.arrl.org/online-privacy-policy [1]
· We have cross linked the General ARRL Privacy Policy and the ARRL Online Privacy policy so that members will have easy access to both policies. http://www.arrl.org/privacy-policy [2]
· The ARRL online privacy policy link will be added to the iTunes store, as part of the information about the QST app, as soon as Apple completes the update. Based on our past experience, this should take no longer than a day or two.
· We have added an explanation of how to disable the app’s tracking function to the Digital QST FAQ page. http://www.arrl.org/digital-qst-faq [3]
· We have added language to the Digital QST page at http://www.arrl.org/qst [4] that the new member benefit of the Digital QST iOS app is now available.
· Today, we will send an email to 10,000 randomly selected members announcing the availability of the app. These members will provide us with initial feedback on any customer service issues before we launch to the full membership. http://www.arrl.org/digital-qst-feedback-form [5] Magdalena Owczarska will monitor and respond to inquiries from this form.
· The customer service staff has been trained to support this app.
· If this initial test is successful, we will email the rest of the membership later this week or early next week.
· Board Members will receive this email just like other members so that they will know exactly what members have received. I will not be sending a separate ODV message with the email pasted into it.
· Without any formal roll out, about 1,000 members have already downloaded the app from the viral spread of the information from the Board, SMs and other testers. Some members simply discovered it in the iTunes store.
73,
Harold
Harold Kramer, WJ1B
Chief Operating Officer
ARRL -the national association for Amateur Radio
225 Main Street
Newington, CT 06111
(860) 594 -0220 [6]
_______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org http://reflector.arrl.org/mailman/listinfo/arrl-odv [7]
Links: ------ [1] http://www.arrl.org/online-privacy-policy [2] http://www.arrl.org/privacy-policy [3] http://www.arrl.org/digital-qst-faq [4] http://www.arrl.org/qst [5] http://www.arrl.org/digital-qst-feedback-form [6] tel:%28860%29%20594%20-0220 [7] http://reflector.arrl.org/mailman/listinfo/arrl-odv [8] http://www.arrl.org/qst-print-edition-opt-out-form
_______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org http://reflector.arrl.org/mailman/listinfo/arrl-odv
_______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org http://reflector.arrl.org/mailman/listinfo/arrl-odv
participants (3)
-
Brian Mileshosky -
G Widin -
Kramer, Harold, WJ1B