IN-Newsletter [cid:image001.jpg@01D1D924.BDBCC490] Vol. 41, No. 24 July 6, 2016 - Covers the period June 26-July 2.. Upcoming In-Person Meetings and Events Director/Vice Director Orientation July 13 @ 8:15am in Newington, CT LoTW Study Committee July 13 @ 10:00am in Newington, CT Administration & Finance Committee July 14 @ 8:30am in Newington, CT Programs & Services Committee July 14 @ 8:30am in Newington, CT Second Board Meeting July 15-16 @ 9:00am in Windsor, CT CEO Office Reported by Tom Gallagher, NY2RF Chris Imlay, W3KD, Mike Corey, KI1U and I visited with FEMA administrator Craig Fugate on 6/29 in his Washington, DC office. Chief Technology Officer Ted Okada of FEMA joined as well. Sales and Marketing Reported by Bob Inderbitzen, NQ1R Diane Petrilli reports that we ended June with 167,325 members -- a loss from May of 667 members; a loss of 527 was forecast. We are 469 members ahead of the year-to-date goal. The largest sources of membership acquisition in June came from our regular mailings to new licensees, notification of FCC license expiration, and traffic to the ARRL website. Targeted e-mails brought in 193 members this month. The on-time renewal rate for June (June expirees who renewed by end of June) is 68.93% vs. 71.19% last June. Jackie Ferreira reports June product sales were $290,253, exceeding the sales forecast of $244,548. Direct sales were $145,061; dealer sales were $145,192. Year to date sales are $1,632,066, $63,707 ahead of forecast. Royalties earned on sales of our Kindle e-books were $9,450 ($46,504 year-to-date, and ahead of forecast). Summary of Sales and Marketing Department telephone group, reported by Yvette Vinci: Week Ending Calls Answered Calls Per Hour Total Talking Duration Average Speed of Answer 7/1/2016 792 17.6 27:33:22 11 seconds 6/24/2016 769 17.0 25:10:37 8 seconds 6/17/2016 830 18.4 26:19:40 11 seconds 6/10/2016 803 17.8 24:36:36 9 seconds Summary of warehouse fulfillment activity, reported by Steve Capodicasa: Week Ending Packages fulfilled Member Premiums 7/1/2016 1,209 345 6/24/2016 974 579 6/17/2016 985 625 6/10/2016 1,451 510 Field Services & Radiosport Reported by Dave Patton, NN1N DXCC Paper/Fieldcheck Processing Time 2-3 Weeks Logbook Processing Time 1-2 Days W1AW Joe Carcia created the texts for the July W1AW Qualifying Runs. He processed regular QSL card requests. He also processed six Qualifying Run certificates and four endorsements. Scott Gee worked on slow and fast code practice texts for the two upcoming weeks. He also processed a few VUCC certificates and endorsements. Sincerely Compiled by, Lisa Kustosik, KA1UFZ Assistant to the CEO Hamfest/Member Contact/ARRL Representative/Meetings/Vacations Leona Adams 7/1-7/8 PTO Bob Allison 7/22-7/23 Oklahoma Section Convention, Oklahoma City, OK Steve Capodicasa 7/11 PTO `` 8/22-8/26 PTO `` 9/19-9/23 PTO Lauren Clarke 7/12-7/15 Fundraising Conference, National Harbor, MD Jackie Ferreira 7/18-7/22 PTO Steve Ford 7/5-7/15 PTO Norm Fusaro 8/5-8/7 Texas State Convention, Austin, TX `` 8/19-8/21 West Virginia State Convention, Weston, WV Tom Gallagher 7/14-7/16 Committee Meetings/Board Meeting `` 8/12-8/14 New Mexico State Convention, Albuquerque, NM Scott Gee 6/30-7/8 PTO Mike Gruber 8/22-8/26 PTO `` 9/26-9/30 PTO Dan Henderson 7/14-7/16 Committee Meetings/Board Meeting Bob Inderbitzen 7/5-7/8 PTO Debra Johnson 7/21-7/24 ARISS Meeting, Washington, DC `` 8/29-9/4 PTO Lisa Kustosik 7/14-7/16 Board Meeting, Windsor, CT Diane Middleton 7/19 PTO `` 7/25-7/29 PTO Diane Petrilli 8/5-8/12 PTO Kim Rochette 7/25-8/1 PTO Barry Shelley 7/14-7/16 Committee Meetings/Board Meeting `` 7/18-7/26 PTO Chuck Skolaut 8/20-8/21 Kansas State Convention, Salina, KS Maria Somma 7/8 PTO `` 7/14-7/18 PTO
