September 2010 - arrl-odv - reflector.arrl.org

[arrl-odv:19358] Executive Committee Teleconference Minutes
by Sumner, Dave, K1ZZ 15 Sep '10

15 Sep '10

Here are the minutes of Monday night's Executive Committee teleconference. David Sumner, K1ZZ Secretary

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[arrl-odv:19357] RE: [arrl-odv:19347] Staff Contact Page
by Grant Hopper 15 Sep '10

15 Sep '10

Harold, This is a great step forward. I find that there are several contacts not listed or not described well, though most of the more frequently sought out ones are there. Among the missing ones is Customer Service (yes, I know it's listed other ways but when someone is frustrated enough to need to call "customer service" (or 'member' service) we want to make it easy for them, not increase their bloodpressure.) There were others, but now that I go back, one seems to have changed and I forgot the other one (but I'll email when I recall it.) I will also say that simply pointing membership to send email to 'callsign'@arrl.org isn't the greatest way to put the information in the hands of our members. I'm probabily not the only person in the world that needs to have thing in writing. I don't remember call signs all that well. For example, if I wanted to email Steve Ford, I'm going to have to screw around a lot to find his call to get the proper email address for him. I think lists are easier, but I suppose you could always add email aliases in the firstname.lastname(a)arrl.org format. That's how email works at my office (and at Boeing too.) Everyone gets an email address that they want, but they also get a firstname-lastname one too. Makes it easy for clients to get in contact even if they don't remember that the paralegal's email is 'legaleagle'. Enough playing for the lunch hour. Back to the grindstone. 73, Grant Hopper, KB7WSD ARRL Northwestern Division, Vice Director -----Original Message----- From: Kramer, Harold, WJ1B [mailto:wj1b@arrl.org] Sent: Wednesday, September 15, 2010 6:13 AM To: arrl-odv Cc: arrl-odv(a)arrl.org Subject: [arrl-odv:19347] Staff Contact Page Hi, We have now added an HQ Staff Contacts page to the Website. It can be found here: http://www.arrl.org/hq-staff-contacts You can get to it from the Contact ARRL (email form) page here: http://www.arrl.org/contact-arrl There are also call outs on the left side of the page to find your Section or Division. So that you are all aware of it, I have copied everyone on staff who is listed on the page along with the Board. Steve Ewald will forward this message to the SM List and Allen Pitts will forward it on the PR email reflector. Please feel free to send this information on to whoever you believe would find it helpful. 73, Harold Harold Kramer, WJ1B Chief Operating Officer ARRL -the national association for Amateur Radio 225 Main Street Newington, CT 06111 (860) 594 -0220

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[arrl-odv:19356] Changes in HQ Staff Contact Form
by Kramer, Harold, WJ1B 15 Sep '10

15 Sep '10

Hi, Thanks for the suggestions: 1. We have added some additional language on the HQ-Contacts page to assist members in finding their Division and Section. 2. We also changed the language on the callouts so that they do not imply that they can be used to find an individual member's Division or Section. 3. They were one or two other small errors that folks pointed out and those have also been fixed. http://www.arrl.org/hq-staff-contacts 73, Harold Harold Kramer, WJ1B Chief Operating Officer ARRL -the national association for Amateur Radio 225 Main Street Newington, CT 06111 (860) 594 -0220

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[arrl-odv:19355] Re: RE: Staff Contact Page
by Brian Mileshosky 15 Sep '10

15 Sep '10

Good point as well, Dave. Brian On Wed, 15 Sep 2010, Sumner, Dave, K1ZZ wrote: > It might be more useful to point members to "View Your Profile" where > their division and section are both shown. > > Dave > > > -----Original Message----- > From: Brian Mileshosky [mailto:n5zgt@swcp.com] > Sent: Wednesday, September 15, 2010 11:46 AM > To: arrl-odv > Subject: [arrl-odv:19352] Re: Staff Contact Page > > Marty has a good point. A new member may not know a thing about how > they > fit in the overall ARRL organization (section and division), unless it's > > made explicitly clear to them in their new member packet. Even then, > prospective members wouldn't know, in case they wanted to contact a SM > or > Board member for information. > > Some way to look up one's section or division via callsign search, zip > code, etc would be a beneficial tool, not considering the IT resources > needed to put those hooks in. > > 73, > Brian N5ZGT > > On Wed, 15 Sep 2010, Marty Woll wrote: > >> Hi, Harold. >> >> Thanks for this info. It appears too me that the "Find your Division" > link isn't really that; it's "Find the Division leadership if you > already know what Division you're in". Same for the Secions, although > those are obvious from the names in most cases. Didn't the old site > have a way to enter your ZIP code and return your Section and Division? > If so, is the same capability available on the new site, and can we put > a link to it on this contact page? >> >> 73, >> >> Marty >> >> Marty Woll N6VI >> Vice-Director, ARRL Southwestern Division >> Ass't DEC, ARESLAX >> BCUL 15 & Training Officer, LAFD ACS >> CERT III >> >> ----- Original Message ----- >> From: Kramer, Harold, WJ1B >> To: arrl-odv >> Cc: arrl-odv(a)arrl.org >> Sent: Wednesday, September 15, 2010 6:13 AM >> Subject: [arrl-odv:19347] Staff Contact Page >> >> >> Hi, >> >> >> >> We have now added an HQ Staff Contacts page to the Website. It can > be found here: >> >> http://www.arrl.org/hq-staff-contacts >> >> >> >> >> >> You can get to it from the Contact ARRL (email form) page here: >> >> http://www.arrl.org/contact-arrl >> >> >> >> >> >> There are also call outs on the left side of the page to find your > Section or Division. >> >> >> >> >> >> So that you are all aware of it, I have copied everyone on staff who > is listed on the page along with the Board. >> >> Steve Ewald will forward this message to the SM List and Allen Pitts > will forward it on the PR email reflector. Please feel free to send > this information on to whoever you believe would find it helpful. >> >> >> >> 73, >> >> >> >> >> >> Harold >> >> >> >> Harold Kramer, WJ1B >> >> Chief Operating Officer >> >> ARRL -the national association for Amateur Radio >> >> 225 Main Street >> >> Newington, CT 06111 >> >> (860) 594 -0220 >> >> >> > > ARRL Director, Rocky Mountain Division > On the web at www.RockyMountainDivision.org > > > ARRL Director, Rocky Mountain Division On the web at www.RockyMountainDivision.org

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[arrl-odv:19354] Re: RE: Staff Contact Page
by Marty Woll 15 Sep '10

15 Sep '10

Hi, Dave. Yes, that would be simpler for current members. Non-members could still use a locator tool. 73, Marty N6VI ----- Original Message ----- From: Sumner, Dave, K1ZZ To: arrl-odv Sent: Wednesday, September 15, 2010 8:49 AM Subject: [arrl-odv:19353] Re:RE: Staff Contact Page It might be more useful to point members to "View Your Profile" where their division and section are both shown. Dave -----Original Message----- From: Brian Mileshosky [mailto:n5zgt@swcp.com] Sent: Wednesday, September 15, 2010 11:46 AM To: arrl-odv Subject: [arrl-odv:19352] Re: Staff Contact Page Marty has a good point. A new member may not know a thing about how they fit in the overall ARRL organization (section and division), unless it's made explicitly clear to them in their new member packet. Even then, prospective members wouldn't know, in case they wanted to contact a SM or Board member for information. Some way to look up one's section or division via callsign search, zip code, etc would be a beneficial tool, not considering the IT resources needed to put those hooks in. 73, Brian N5ZGT On Wed, 15 Sep 2010, Marty Woll wrote: > Hi, Harold. > > Thanks for this info. It appears too me that the "Find your Division" link isn't really that; it's "Find the Division leadership if you already know what Division you're in". Same for the Secions, although those are obvious from the names in most cases. Didn't the old site have a way to enter your ZIP code and return your Section and Division? If so, is the same capability available on the new site, and can we put a link to it on this contact page? > > 73, > > Marty > > Marty Woll N6VI > Vice-Director, ARRL Southwestern Division > Ass't DEC, ARESLAX > BCUL 15 & Training Officer, LAFD ACS > CERT III > > ----- Original Message ----- > From: Kramer, Harold, WJ1B > To: arrl-odv > Cc: arrl-odv(a)arrl.org > Sent: Wednesday, September 15, 2010 6:13 AM > Subject: [arrl-odv:19347] Staff Contact Page > > > Hi, > > > > We have now added an HQ Staff Contacts page to the Website. It can be found here: > > http://www.arrl.org/hq-staff-contacts > > > > > > You can get to it from the Contact ARRL (email form) page here: > > http://www.arrl.org/contact-arrl > > > > > > There are also call outs on the left side of the page to find your Section or Division. > > > > > > So that you are all aware of it, I have copied everyone on staff who is listed on the page along with the Board. > > Steve Ewald will forward this message to the SM List and Allen Pitts will forward it on the PR email reflector. Please feel free to send this information on to whoever you believe would find it helpful. > > > > 73, > > > > > > Harold > > > > Harold Kramer, WJ1B > > Chief Operating Officer > > ARRL -the national association for Amateur Radio > > 225 Main Street > > Newington, CT 06111 > > (860) 594 -0220 > > > ARRL Director, Rocky Mountain Division On the web at www.RockyMountainDivision.org

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[arrl-odv:19353] Re:RE: Staff Contact Page
by Sumner, Dave, K1ZZ 15 Sep '10

15 Sep '10

It might be more useful to point members to "View Your Profile" where their division and section are both shown. Dave -----Original Message----- From: Brian Mileshosky [mailto:n5zgt@swcp.com] Sent: Wednesday, September 15, 2010 11:46 AM To: arrl-odv Subject: [arrl-odv:19352] Re: Staff Contact Page Marty has a good point. A new member may not know a thing about how they fit in the overall ARRL organization (section and division), unless it's made explicitly clear to them in their new member packet. Even then, prospective members wouldn't know, in case they wanted to contact a SM or Board member for information. Some way to look up one's section or division via callsign search, zip code, etc would be a beneficial tool, not considering the IT resources needed to put those hooks in. 73, Brian N5ZGT On Wed, 15 Sep 2010, Marty Woll wrote: > Hi, Harold. > > Thanks for this info. It appears too me that the "Find your Division" link isn't really that; it's "Find the Division leadership if you already know what Division you're in". Same for the Secions, although those are obvious from the names in most cases. Didn't the old site have a way to enter your ZIP code and return your Section and Division? If so, is the same capability available on the new site, and can we put a link to it on this contact page? > > 73, > > Marty > > Marty Woll N6VI > Vice-Director, ARRL Southwestern Division > Ass't DEC, ARESLAX > BCUL 15 & Training Officer, LAFD ACS > CERT III > > ----- Original Message ----- > From: Kramer, Harold, WJ1B > To: arrl-odv > Cc: arrl-odv(a)arrl.org > Sent: Wednesday, September 15, 2010 6:13 AM > Subject: [arrl-odv:19347] Staff Contact Page > > > Hi, > > > > We have now added an HQ Staff Contacts page to the Website. It can be found here: > > http://www.arrl.org/hq-staff-contacts > > > > > > You can get to it from the Contact ARRL (email form) page here: > > http://www.arrl.org/contact-arrl > > > > > > There are also call outs on the left side of the page to find your Section or Division. > > > > > > So that you are all aware of it, I have copied everyone on staff who is listed on the page along with the Board. > > Steve Ewald will forward this message to the SM List and Allen Pitts will forward it on the PR email reflector. Please feel free to send this information on to whoever you believe would find it helpful. > > > > 73, > > > > > > Harold > > > > Harold Kramer, WJ1B > > Chief Operating Officer > > ARRL -the national association for Amateur Radio > > 225 Main Street > > Newington, CT 06111 > > (860) 594 -0220 > > > ARRL Director, Rocky Mountain Division On the web at www.RockyMountainDivision.org

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[arrl-odv:19352] Re: Staff Contact Page
by Brian Mileshosky 15 Sep '10

15 Sep '10

Marty has a good point. A new member may not know a thing about how they fit in the overall ARRL organization (section and division), unless it's made explicitly clear to them in their new member packet. Even then, prospective members wouldn't know, in case they wanted to contact a SM or Board member for information. Some way to look up one's section or division via callsign search, zip code, etc would be a beneficial tool, not considering the IT resources needed to put those hooks in. 73, Brian N5ZGT On Wed, 15 Sep 2010, Marty Woll wrote: > Hi, Harold. > > Thanks for this info. It appears too me that the "Find your Division" link isn't really that; it's "Find the Division leadership if you already know what Division you're in". Same for the Secions, although those are obvious from the names in most cases. Didn't the old site have a way to enter your ZIP code and return your Section and Division? If so, is the same capability available on the new site, and can we put a link to it on this contact page? > > 73, > > Marty > > Marty Woll N6VI > Vice-Director, ARRL Southwestern Division > Ass't DEC, ARESLAX > BCUL 15 & Training Officer, LAFD ACS > CERT III > > ----- Original Message ----- > From: Kramer, Harold, WJ1B > To: arrl-odv > Cc: arrl-odv(a)arrl.org > Sent: Wednesday, September 15, 2010 6:13 AM > Subject: [arrl-odv:19347] Staff Contact Page > > > Hi, > > > > We have now added an HQ Staff Contacts page to the Website. It can be found here: > > http://www.arrl.org/hq-staff-contacts > > > > > > You can get to it from the Contact ARRL (email form) page here: > > http://www.arrl.org/contact-arrl > > > > > > There are also call outs on the left side of the page to find your Section or Division. > > > > > > So that you are all aware of it, I have copied everyone on staff who is listed on the page along with the Board. > > Steve Ewald will forward this message to the SM List and Allen Pitts will forward it on the PR email reflector. Please feel free to send this information on to whoever you believe would find it helpful. > > > > 73, > > > > > > Harold > > > > Harold Kramer, WJ1B > > Chief Operating Officer > > ARRL -the national association for Amateur Radio > > 225 Main Street > > Newington, CT 06111 > > (860) 594 -0220 > > > ARRL Director, Rocky Mountain Division On the web at www.RockyMountainDivision.org

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[arrl-odv:19350] Re: Staff Contact Page
by Marty Woll 15 Sep '10

15 Sep '10

Hi, Harold. Thanks for this info. It appears too me that the "Find your Division" link isn't really that; it's "Find the Division leadership if you already know what Division you're in". Same for the Secions, although those are obvious from the names in most cases. Didn't the old site have a way to enter your ZIP code and return your Section and Division? If so, is the same capability available on the new site, and can we put a link to it on this contact page? 73, Marty Marty Woll N6VI Vice-Director, ARRL Southwestern Division Ass't DEC, ARESLAX BCUL 15 & Training Officer, LAFD ACS CERT III ----- Original Message ----- From: Kramer, Harold, WJ1B To: arrl-odv Cc: arrl-odv(a)arrl.org Sent: Wednesday, September 15, 2010 6:13 AM Subject: [arrl-odv:19347] Staff Contact Page Hi, We have now added an HQ Staff Contacts page to the Website. It can be found here: http://www.arrl.org/hq-staff-contacts You can get to it from the Contact ARRL (email form) page here: http://www.arrl.org/contact-arrl There are also call outs on the left side of the page to find your Section or Division. So that you are all aware of it, I have copied everyone on staff who is listed on the page along with the Board. Steve Ewald will forward this message to the SM List and Allen Pitts will forward it on the PR email reflector. Please feel free to send this information on to whoever you believe would find it helpful. 73, Harold Harold Kramer, WJ1B Chief Operating Officer ARRL -the national association for Amateur Radio 225 Main Street Newington, CT 06111 (860) 594 -0220

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[arrl-odv:19348] Re: Staff Contact Page
by Cliff Ahrens 15 Sep '10

15 Sep '10

Harold, thanks! This is an excellent and very useful addition to the Web site which I think will be a well-received, and much used, service to ARRL members. Cliff K0CA On Wed, Sep 15, 2010 at 8:13 AM, Kramer, Harold, WJ1B <wj1b(a)arrl.org> wrote: > Hi, > > > > We have now added an *HQ Staff Contacts* page to the Website. It can be > found here: > > http://www.arrl.org/hq-staff-contacts > > > > > > You can get to it from the *Contact ARRL* (email form) page here: > > http://www.arrl.org/contact-arrl > > > > > > There are also call outs on the left side of the page to find your Section > or Division. > > > > > > So that you are all aware of it, I have copied everyone on staff who is > listed on the page along with the Board. > > Steve Ewald will forward this message to the SM List and Allen Pitts will > forward it on the PR email reflector. Please feel free to send this > information on to whoever you believe would find it helpful. > > > > 73, > > > > > > Harold > > > > Harold Kramer, WJ1B > > Chief Operating Officer > > ARRL -the national association for Amateur Radio > > 225 Main Street > > Newington, CT 06111 > > (860) 594 -0220 > > >

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[arrl-odv:19347] Staff Contact Page
by Kramer, Harold, WJ1B 15 Sep '10

15 Sep '10

Hi, We have now added an HQ Staff Contacts page to the Website. It can be found here: http://www.arrl.org/hq-staff-contacts You can get to it from the Contact ARRL (email form) page here: http://www.arrl.org/contact-arrl There are also call outs on the left side of the page to find your Section or Division. So that you are all aware of it, I have copied everyone on staff who is listed on the page along with the Board. Steve Ewald will forward this message to the SM List and Allen Pitts will forward it on the PR email reflector. Please feel free to send this information on to whoever you believe would find it helpful. 73, Harold Harold Kramer, WJ1B Chief Operating Officer ARRL -the national association for Amateur Radio 225 Main Street Newington, CT 06111 (860) 594 -0220

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