[arrl-odv:28251] Email delays
Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent. I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some. Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable. This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues. I would like to know: 1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this? I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that. Thanks Ria, N2RJ
Ria, I am not seeing this problem either from individual emails sent to a large number of recipients or from the ARRL server when I send e-mail to my Division recipients. Apparently my ISP, Frontier Communications, is passing them unimpeded. The confirming bcc I send arrives back to me in seconds. Rest assured, I would hear from my constituents if they were having delivery problems. GL, Dale WA8EFK On 6/25/2019 10:47 AM, rjairam@gmail.com wrote:
Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ
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I have not heard of any issues since the big AOL debacle years ago. The biggest delay in mail going out had to do with the vetting of SM mail. That problem has thankfully been eliminated. I used to time and date code the bottom of my section mailings so I had reference as to when it was sent. I know that's another matter, but to answer your question Ria, I have not heard anyone with a gripe. Mark, HDX Mark J. Tharp KB7HDX ARRL VD NW Div 201906180818 On Tue, Jun 25, 2019 at 7:58 AM Dale Williams <dale.wms1@frontier.com> wrote:
Ria,
I am not seeing this problem either from individual emails sent to a large number of recipients or from the ARRL server when I send e-mail to my Division recipients. Apparently my ISP, Frontier Communications, is passing them unimpeded. The confirming bcc I send arrives back to me in seconds.
Rest assured, I would hear from my constituents if they were having delivery problems.
GL,
Dale WA8EFK
On 6/25/2019 10:47 AM, rjairam@gmail.com wrote:
Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ
_______________________________________________ arrl-odv mailing listarrl-odv@reflector.arrl.orghttps://reflector.arrl.org/mailman/listinfo/arrl-odv
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Dale, Ria, My FD email on Friday seemed to get back to me somewhat slower than usual but nothing like what your members experienced. I have had no reports or complaints otherwise. 73 David A. Norris, K5UZ Director, Delta Division Sent from my iPhone
On Jun 25, 2019, at 9:58 AM, Dale Williams <dale.wms1@frontier.com> wrote:
Ria,
I am not seeing this problem either from individual emails sent to a large number of recipients or from the ARRL server when I send e-mail to my Division recipients. Apparently my ISP, Frontier Communications, is passing them unimpeded. The confirming bcc I send arrives back to me in seconds.
Rest assured, I would hear from my constituents if they were having delivery problems.
GL,
Dale WA8EFK
On 6/25/2019 10:47 AM, rjairam@gmail.com wrote: Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ
_______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv
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Were both your emails delivered late? I see one went out at 0920 GMT and the second at 1417 GMT? Just curious. Mark, HDX On Tue, Jun 25, 2019 at 7:47 AM rjairam@gmail.com <rjairam@gmail.com> wrote:
Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv
Yes, both of them and specifically to AOL addresses. Ria N2RJ On Tue, Jun 25, 2019 at 11:26 AM Mark J Tharp <kb7hdx@gmail.com> wrote:
Were both your emails delivered late? I see one went out at 0920 GMT and the second at 1417 GMT?
Just curious.
Mark, HDX
On Tue, Jun 25, 2019 at 7:47 AM rjairam@gmail.com <rjairam@gmail.com> wrote:
Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv
Ria, I've not experienced any problems with emails to midwest division members. Rod, K0DAS On Tue, Jun 25, 2019 at 9:47 AM rjairam@gmail.com <rjairam@gmail.com> wrote:
Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv
I have had a very quick response to all my NW Division newsletters that have gone out. Usually within the 1/2 hour. I was wondering if the sending is automatic, or if somebody physically has to push a key somewhere at HQ. It appears to be automatic, as I've sent out many newsletters on weekends, and often at odd late night or early morning hours. That said, what I have had an issue with is the ARRLF (Foundation) e-mail reflector. I sent a couple of e-mails out to the list in January that didn't get delivered until May! I don't know if it was a Comcast (my ISP), or an ARRL IT issue though. 73; Mike W7VO
On June 25, 2019 at 9:02 AM Rod Blocksome <rod.blocksome@gmail.com> wrote:
Ria, I've not experienced any problems with emails to midwest division members. Rod, K0DAS
On Tue, Jun 25, 2019 at 9:47 AM rjairam@gmail.com mailto:rjairam@gmail.com < rjairam@gmail.com mailto:rjairam@gmail.com > wrote:
> > Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org mailto:arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv
> _______________________________________________
arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv
Nobody has to push a button anymore. Ex-Director Rehman made that motion some years ago, and it carried. Therefore nobody has to approve our emails to our divisions. This was finally fully removed earlier this year after I experienced issues with delays, not realizing what "immediate release" was about. (Nobody taught us newbies how to use the system, we had to figure it out.) The issue about the delay seems to be something I've experienced with ISPs. In my early days of email lists for breaking news and business news we got letters from Comcast and other ISPs laying out their guidelines and throttling policies. Some had hard limits per calendar day and some were on a rolling basis and had thresholds. GMail/google seems to have a policy of de-escalation where the first blast goes out for around 200 subscribers then gets slower and slower. (But like many things google it's a black box, IIRC). Blame spammers. They ruined it for everyone... 73 Ria, N2RJ On Tue, 25 Jun 2019 at 20:41, Michael Ritz <w7vo@comcast.net> wrote:
I have had a very quick response to all my NW Division newsletters that have gone out. Usually within the 1/2 hour. I was wondering if the sending is automatic, or if somebody physically has to push a key somewhere at HQ. It appears to be automatic, as I've sent out many newsletters on weekends, and often at odd late night or early morning hours.
That said, what I have had an issue with is the ARRLF (Foundation) e-mail reflector. I sent a couple of e-mails out to the list in January that didn't get delivered until May! I don't know if it was a Comcast (my ISP), or an ARRL IT issue though.
73;
Mike
W7VO
On June 25, 2019 at 9:02 AM Rod Blocksome <rod.blocksome@gmail.com> wrote:
Ria, I've not experienced any problems with emails to midwest division members. Rod, K0DAS
On Tue, Jun 25, 2019 at 9:47 AM rjairam@gmail.com < rjairam@gmail.com> wrote:
Just wanted to raise the profile of this issue because I’m getting angry emails from my division’s members complaining of email delays for emails I’ve sent.
I sent out an email on Saturday for field day and it wasn’t delivered until Tuesday to some.
Yes, historically email was never supposed to be real time but 3 days delay is simply not acceptable.
This time it’s emails sent to AOL, but randomly we’ve been finding out other ISPs have had issues until we banged the machine and something shook loose.
From my experience a lot of ISPs will “tar pit” some e-mail unless it meets certain requirements. This means that it will slow it completely down and throttle it to a trickle. Apparently we’ve been falling under that.
This is the latest in a long string of issues we’ve been having with email and it goes for ARRL.net forwards and also the division email blasts. The email blasts are an important tool to keep members engaged and informed. But it becomes ineffective when we have these issues.
I would like to know:
1. If anyone else has been experiencing this. 2. Do we have a plan (Howard?) for addressing this?
I would love to discuss improvements to the infrastructure in our other discussion but for now I think this is independent from that.
Thanks Ria, N2RJ _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv
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participants (6)
-
Dale Williams -
David Norris -
Mark J Tharp -
Michael Ritz -
rjairam＠gmail.com -
Rod Blocksome