See the message to the CQ-Contest reflector below. I also got a rattling package containing two Sweepstakes mugs myself. Opened one up and the handle was in a number of pieces. The other one rattles like there are also many parts inside. Was planning on bringing them back to Newington in May. Therefore assume that essentially everybody receiving a Sweepstakes mug this year also received one of these glue-it-yourself mug kits. I look at the packaging with disbelief. How could anybody expect something that fragile to not break during shipment? The outside of the package was in perfect shape. ... and I used to complain that they sent me first-class copies of QEX and NCJ in two separate envelopes postmarked the same day instead of putting them in a single envelope. Expectations diminishing with time. 73, Dick Norton, N6AA ---------- Forwarded message ---------- From: Ryan Jairam <rjairam@gmail.com> Date: Sun, Apr 11, 2010 at 3:07 PM Subject: [CQ-Contest] Broken ARRL clean sweep mug To: CQ-Contest Reflector <cq-contest@contesting.com> My XYL (KC2OYY) scored a clean sweep in the November phone sweepstakes contest. Since this was her first she wanted the clean sweep mug so we ordered one. Lo and behold this week we found on our porch a box delivered via Fedex. When we picked it up, it sounded like a bunch of nuts and bolts inside. Opened it and it was the clean sweep mug, shattered into about 10 pieces. But what is remarkable is that the mug was not packed with any sort of padding at all, not even brown paper. It was just thrown in a box, label slapped on and sent off on its way. She's going to call ARRL on Monday but I find it really disappointing that no one found it appropriate to pack such a fragile item with care. I hope everyone else got their mugs in one piece. 73 Ryan, N2RJ _______________________________________________ CQ-Contest mailing list CQ-Contest@contesting.com http://lists.contesting.com/mailman/listinfo/cq-contest