Jim, I am CEO. The buck stops with me. This was our first time sending out the monthly digital QST email notice with the iOS reference included. The timing was about an hour off. I have made it clear that in the future the monthly email notice will not go out until everything is verified to be in place. Dave ________________________________ From: Jim Weaver K8JE [mailto:K8JE@ARRL.org] Sent: Wed 11/14/2012 10:19 PM To: Sumner, Dave, K1ZZ; arrl-odv Subject: RE: [arrl-odv:21215] Re: December QST & iPhone App Dave, I am becoming increasingly concerned over the image ARRL is projecting to our members regarding IT activity. I understand that we all make mistakes. Even so, as it strikes me, we either are experiencing a bad run of luck or a good show of incompetence. Hard on the heals of the LOTW "situation": 1. We send out a notice a day too early? 2. One link is misdirected? Who is responsible for these errors happening? Jim Weaver, K8JE Director, Great Lakes Division 5065 Bethany Rd. Mason, OH 45040 Tel. 513-459-1661; e-mail K8JE@arrl.org ARRL: The reason Amateur Radio Is Members: The reason ARRL is ________________________________ From: arrl-odv-bounces@reflector.arrl.org [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Sumner, Dave, K1ZZ Sent: 14 November, 2012 8:49 AM To: arrl-odv Subject: [arrl-odv:21215] Re: December QST & iPhone App The email notification was sent a day early. The app will be OK in an hour or so. Dave From: arrl-odv-bounces@reflector.arrl.org [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Sumner, Dave, K1ZZ Sent: Wednesday, November 14, 2012 8:37 AM To: arrl-odv Subject: [arrl-odv:21214] Re: December QST & iPhone App http://www.nxtbook.com/nxtbooks/arrl/qst_201212/index.php takes you to December QST. The link from http://www.arrl.org/qst "View QST Now" takes you to December. The link from the digital archive page does not. It points to November. Nxtbook will fix. Dave From: arrl-odv-bounces@reflector.arrl.org [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of JRS Sent: Wednesday, November 14, 2012 8:07 AM To: arrl-odv Subject: [arrl-odv:21213] December QST & iPhone App As of 7:00 a.m., Central Time, the December issue of QST is not available for download or viewing by the iPhone App. I logged out and logged back in - no difference. 73 ----------------------------------------------------- John Robert Stratton N5AUS Office telephone: 512-445-6262 Cell: 512-426-2028 PO Box 2232 Austin, Texas 78768-2232 -----------------------------------------------------

You and me both, Jim. There are larger issues to be dealt with. Dave ________________________________ From: James E. Weaver [mailto:jamesweaver@zoomtown.com] Sent: Thu 11/15/2012 1:07 AM To: Sumner, Dave, K1ZZ Cc: Weaver, James K8JE (Dir, GL); arrl-odv Subject: Re: [arrl-odv:21215] Re: December QST & iPhone App Tnx, Dave. I truly hope that very soon we can get to the time when problems related to timing are avoided rather than regretted. Jim Jim Weaver K8JE Sent from my I-Phone On Nov 14, 2012, at 7:28 PM, "Sumner, Dave, K1ZZ" <dsumner@arrl.org> wrote: Jim, I am CEO. The buck stops with me. This was our first time sending out the monthly digital QST email notice with the iOS reference included. The timing was about an hour off. I have made it clear that in the future the monthly email notice will not go out until everything is verified to be in place. Dave ________________________________ From: Jim Weaver K8JE [mailto:K8JE@ARRL.org] Sent: Wed 11/14/2012 10:19 PM To: Sumner, Dave, K1ZZ; arrl-odv Subject: RE: [arrl-odv:21215] Re: December QST & iPhone App Dave, I am becoming increasingly concerned over the image ARRL is projecting to our members regarding IT activity. I understand that we all make mistakes. Even so, as it strikes me, we either are experiencing a bad run of luck or a good show of incompetence. Hard on the heals of the LOTW "situation": 1. We send out a notice a day too early? 2. One link is misdirected? Who is responsible for these errors happening? Jim Weaver, K8JE Director, Great Lakes Division 5065 Bethany Rd. Mason, OH 45040 Tel. 513-459-1661; e-mail <mailto:K8JE@arrl.org> K8JE@arrl.org ARRL: The reason Amateur Radio Is Members: The reason ARRL is ________________________________ From: arrl-odv-bounces@reflector.arrl.org [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Sumner, Dave, K1ZZ Sent: 14 November, 2012 8:49 AM To: arrl-odv Subject: [arrl-odv:21215] Re: December QST & iPhone App The email notification was sent a day early. The app will be OK in an hour or so. Dave From: arrl-odv-bounces@reflector.arrl.org [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Sumner, Dave, K1ZZ Sent: Wednesday, November 14, 2012 8:37 AM To: arrl-odv Subject: [arrl-odv:21214] Re: December QST & iPhone App <http://www.nxtbook.com/nxtbooks/arrl/qst_201212/index.php> http://www.nxtbook.com/nxtbooks/arrl/qst_201212/index.php takes you to December QST. The link from <http://www.arrl.org/qst> http://www.arrl.org/qst "View QST Now" takes you to December. The link from the digital archive page does not. It points to November. Nxtbook will fix. Dave From: arrl-odv-bounces@reflector.arrl.org [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of JRS Sent: Wednesday, November 14, 2012 8:07 AM To: arrl-odv Subject: [arrl-odv:21213] December QST & iPhone App As of 7:00 a.m., Central Time, the December issue of QST is not available for download or viewing by the iPhone App. I logged out and logged back in - no difference. 73 ----------------------------------------------------- John Robert Stratton N5AUS Office telephone: 512-445-6262 Cell: 512-426-2028 PO Box 2232 Austin, Texas 78768-2232 -----------------------------------------------------