Re: ARRL Website Complaint....

12 Dec 2010

      Ladies and Gentlemen

     The website has been unresponsive over the past two days and I have 
been using Safari and Firefox. Probably just the gerbils in the cage 
getting slow.

     However, ordering at the ARRL store ranges from molasses to agonizing.

     For fun, go to the ARRL page, click on "ARRL Store" and attempt to 
order /ON4UN's Low Band Dxing/. Then go to Amazon.com, search for 
/ON4UN's Low Band Dxing, c/lick on the book when it is displayed, then 
click on "Available from these sellers," choose a seller and click "Add 
to Cart."

     Compare the Amazon exercise to the ARRL store. It is educational.

     Merry Christmas everyone!

//

73

*-----------------------------------------------------*

**

        John Robert Stratton

                         N5AUS

                  West Gulf Division

                       Vice Director

                 West Gulf Division

              Legislative Action Chair

        Office telephone:    512-445-6262
        Cell:                         512-426-2028
                       PO Box 2232
             Austin, Texas 78768-2232

*-----------------------------------------------------*

On 12/11/10 8:11 PM, Jim Weaver K8JE wrote:
...
Frank,
Not so fast.  I use ARRL.org as my home page.  Just as I received your 
latest message I was trying to go online via my Internet Explorer.  
Two tries later I gave up -- same problem as you had experienced.
Jim
/Jim Weaver, K8JE, Director/
/ARRL Great Lakes Division/
5065 Bethany Rd.
Mason, OH 45040; Tel. 513-459-1661
/ARRL, The national association for Amateur Radio/
------------------------------------------------------------------------
*From:* Frank Fallon [mailto:n2ff@optonline.net]
*Sent:* Saturday, December 11, 2010 8:17 PM
*To:* arrl-odv
*Subject:* Re: ARRL Website Complaint....
Well, that was a fast reaction.
As soon as I posted the message I went back online and was immediately 
able to access the ARRL site and move around quite quickly.  It 
appears that things are back to normal.  I hope.  I am not sure was I 
was not able to get in for almost six hours.
73 de Frank...N2FF......
On 12/12/2010 1:08 AM, Frank Fallon wrote:
...
I'm not sure what is going on with the site today (Saturday) but I am 
having problems connecting - it takes forever or it just hangs up in 
limbo.   I can connect to other sites and QRZ but not ARRL.  This has 
been going on for five or six hours.
Frank...N2FF.....
On 12/11/2010 1:24 PM, Sumner, Dave, K1ZZ wrote:
...
Dick, the issue here is the time it takes to load a page. The proxy 
error message is the result of it taking too long. I covered this in 
my December 1 status report:
The ARRL Web store experienced heavy traffic on Cyber
        Monday, November 29, and some members reported having
        difficulty with timeouts. It's not clearthatall of this was
        the result of the load onthe serversthat now host our
        website(we currently lease server space from Rackspace) but
        most of it probably was. The 2011 Planthat the A&F Committee
        reviewed on November 20 and is recommending to the Board for
        ratification includes purchasing our own servers, which Jon
        Bloom believes will significantly improve performance.
Jon Bloom is looking into other solutions.
Dave

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JRS

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