IN-Newsletter Vol. 41, No. 13 April 13, 2016 - Covers the period April 3-9. Upcoming In-Person Meetings and Events LoTW Study Committee May 3 @ 10:00am in Newington, CT Administration & Finance Committee May 4 @ 8:30am in Newington, CT LoTW Study Committee July 13 @ 10:00am in Newington, CT Administration & Finance Committee July 14 @ 8:30am in Newington, CT Programs & Services Committee July 14 @ 8:30am in Newington, CT CEO Office Reported by Lisa Kustosik, KA1UFZ Thursday April 14 staff is having a breakfast for Dave Sumner. We are gathering for the last time to wish him all the best in his future endeavors and to share sentiments of how much he will be missed. Sales and Marketing Reported by Bob Inderbitzen, NQ1R Yvette Vinci prepared the bulk email notification for the May 2016 digital edition of QST, distributed to ARRL members on Friday, April 8. The distribution list included 122,095 members. 64 memberships were gathered by Bob Inderbitzen at the Wisconsin Section Convention last week, including 14 first time and lapsed members. Total dues collected was $3,341. A guide to all of the ARRL exhibits, programs, and activities planned for Dayton Hamvention is posted at www.arrl.org/expo<http://www.arrl.org/expo>. There is also a registration form for youth ages 11-26 to participate in our first-ever ARRL Youth Rally at Dayton-a full day program of ham radio hands-on activities, discovery, and sharing; http://www.arrl.org/arrl-youth-rally. Jackie Ferreira reports that three month mini self-mailer is being prepared for the spring/summer season. The ARRL publications and product catalog is also being updated. Now Shipping: High Speed Multimedia for Amateur Radio<http://www.arrl.org/shop/High-Speed-Multimedia-for-Amateur-Radio/>. Email announcements promoting High Speed Multimedia for Amateur Radio and The ARRL Repeater Directory 2016-2017 edition (Spiral Bound Desktop and Pocket-size) were distributed. Summary of Sales and Marketing Department telephone group, reported by Yvette Vinci: Week Ending Calls Answered Calls Per Hour Total Talking Duration Average Speed of Answer 4/8/2016 936 20.8 2:21:20 9 seconds 4/1/2016 942 20.93 29:35:52 9 seconds 3/25/2016 (4 days) 783 21.75 22:10:49 9 seconds 3/18/2016 932 20.7 27:30:19 10 seconds Summary of warehouse fulfillment activity, reported by Steve Capodicasa: Week Ending Packages fulfilled Member Premiums 4/8/2016 1,613 715 4/1/2016 1,028 564 3/25/2016 (4 days) 770 374 3/18/2016 853 479 Field Services & Radiosport Reported by Dave Patton, NN1N DXCC Paper/Fieldcheck Processing Time 3 Weeks Logbook Processing Time 1-2 Days Number of Centennial applications processed: Centennial Challenge QSO 2842 W1AW/WAS 2023 Sincerely Compiled by, Lisa Kustosik, KA1UFZ Assistant to the CEO Hamfest/Member Contact/ARRL Representative/Meetings/Vacations All Staff 5/30 Holiday All Staff 7/4 Holiday Leona Adams 4/29 PTO Bob Allison 7/22-7/23 Oklahoma Section Convention, Oklahoma City, OK Ken Bailey 4/22-4/24 Nebraska State Convention, Lincoln, NE Alli Barbieri 4/25-4/29 PTO `` 5/18-5/22 Dayton Hamvention, Dayton, OH Zoe Belliveau 5/18-5/22 Dayton Hamvention, Dayton, OH Stephanie Borden 5/18-5/22 Dayton Hamvention, Dayton, OH Margie Bourgoin 5/18-5/22 Dayton Hamvention, Dayton, OH Steve Capodicasa 4/25 PTO Lauren Clarke 5/18-5/22 Dayton Hamvention, Dayton, OH Norm Fusaro 4/15-4/17 Delaware State Convention, Georgetown, DE `` 6/3-6/5 Northwestern Division Convention, Seaside, OR Jen Glifort 5/18-5/22 Dayton Hamvention, Dayton, OH Ed Hare 4/22-4/24 Idaho State Convention, Boise, ID Dan Henderson 5/19-5/22 Dayton Hamvention, Dayton, OH `` 5/27-6/3 PTO Bob Inderbitzen 5/18-5/22 Dayton Hamvention, Dayton, OH `` 6/21-6/27 International Exhibition, Friedrichshafen, Germany `` 6/28-6/29 PTO `` 7/5-7/8 PTO Debra Johnson 4/15-4/17 Science & Engineering Festival, Washington DC Kim McNeill 5/18-5/22 Dayton Hamvention, Dayton, OH Diane Petrilli 4/15-4/19 PTO Michael Scharr 5/18-5/22 Dayton Hamvention, Dayton, OH Becky Schoenfeld 4/7-4/21 PTO Barry Shelley 5/16-5/17 PTO `` 5/18-5/22 Dayton Hamvention, Dayton, OH Chuck Skolaut 4/7-4/14 Oklahoma State Convention, Claremore, OK/PTO Dave Sumner 4/15 VHF Conference, Sterling, VA Yvette Vinci 5/18-5/22 Dayton Hamvention, Dayton, OH