[ARRL-ODV:11631] Re: Complaint from GLD Member

This is because you stay too close to the Hogs! Jim Weaver, K8JE Director, Great Lakes Division ARRL; http://www.arrl.org/ 5065 Bethany Rd., Mason, OH 45040 Tel.: 513-459-0142; E-mail: k8je@arrl.org ARRL: The reason Amateur Radio Is! MEMBERS: The reason ARRL Is! -----Original Message----- From: Jim K8JE [mailto:K8JE@arrl.org] Sent: Wednesday, December 08, 2004 9:15 PM To: arrl-odv Subject: [ARRL-ODV:11630] Re: Complaint from GLD Member Hey, I got a kick out of it even though I rarely stay at The Inn. Incidentally, I am in the midst of tabulating a poll I am taking among GLD members to see how they view their experience with Logbook. The tentative results are interesting and, provided they continues as they appear at this time, might indicate rewriting the instructions is warranted. More later. 73, go Hogs, Jim Weaver, K8JE Director, Great Lakes Division ARRL; http://www.arrl.org/ 5065 Bethany Rd., Mason, OH 45040 Tel.: 513-459-0142; E-mail: k8je@arrl.org ARRL: The reason Amateur Radio Is! MEMBERS: The reason ARRL Is! -----Original Message----- From: Joel Harrison [mailto:w5zn@arrl.org] Sent: Wednesday, December 08, 2004 5:16 PM To: arrl-odv Subject: [ARRL-ODV:11629] Re: Complaint from GLD Member I had no problem working through the instructions and getting signed up on LoTW. I'm not a whiz at reading or following instructions (a fine male trait).........but I did stay at a Holiday Inn Express last night. 73 - ZN p.s. Sorry, I couldn't resist ! -----Original Message----- From: Jim K8JE [mailto:K8JE@arrl.org] Sent: Tuesday, December 07, 2004 2:21 PM To: arrl-odv Subject: [ARRL-ODV:11625] Complaint from GLD Member Thanks to Kay and Joel (and maybe others whose notes I've not gotten to), I've learned that the complaint about LoTW I received from GLD member Bob Dianetti KT8DX (ex-WB2JGH) was sent to who all I don't know. FYI, in the event you received the same message, I replied to Bob. In doing so, I copied Wayne and asked him to have someone get in touch with Bob and help him resolve the problem. I also told Bob I have been using Logbook and "love" it. I have to admit that I had difficulties in getting LoTW operational and had to have Wayne lead me a bit. This didn't surprise me because I'm essentially computer-illiterate. I assumed that to folks knowledgeable in computerese would be able to breeze through the instructions with not difficulty. My issue with the instructions is that they are written in my opinion for folks with reasonably advanced skills. It might be nice to have step-by-step introductions written with the neophyte in mind. But, this is said as a neophyte and there may be few of us out there. 73, Jim Weaver, K8JE Director, Great Lakes Division ARRL; http://www.arrl.org/ 5065 Bethany Rd., Mason, OH 45040 Tel.: 513-459-0142; E-mail: k8je@arrl.org ARRL: The reason Amateur Radio Is! MEMBERS: The reason ARRL Is!
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Jim K8JE