IN-Newsletter Vol. 40, No. 46 December 23, 2015 - Covers the period December 13-19. Upcoming In-Person Meetings and Events LoTW Study Committee January 12 @ 9:00am in Newington, CT Administration & Finance Committee January 14 @ 8:30am in Newington, CT Programs & Services Committee January 14 @ 8:30am in Newington, CT Annual Board Meeting January 15-16 @ 9:00am in Windsor, CT CEO Office Just a quick note reminding all of you that the ARRL will be closed Friday December 25 and Friday January 1. Happy Holidays to all of you and a Healthy and Happy New Year! Sales and Marketing Reported by Bob Inderbitzen, NQ1R Jackie Ferreira prepared publication promotions, distributed to members, lapsed members, and guest website users during these days before the Christmas holiday. There were 438 orders received over the Dec 19-20 weekend (vs. 354 during the same weekend last year). Additionally, Jackie prepared emails to help promote the ARRL Visa credit card and AmazonSmile programs. Now Shipping: Small Antennas for Small Spaces, new 2nd Edition. Diane Petrilli reports that a membership campaign mailed on Friday, December 11. The first mailing of 2016 is set to mail January 15. A handful of emails were sent to targeted groups of prospective members-returning 230+ membership applications this month. Holiday-themed emails have also been sent. One campaign, promoting ARRL family membership, was emailed to members where there are likely other radio amateurs in the same household. The Executive Committee has approved the 2016 National Convention program. The convention is being hosted by Orlando HamCation, February 12-14. A summary of ARRL-sponsored exhibits and presentations can be found at www.arrl.org/expo<http://www.arrl.org/expo>. Dave Sumner will give the keynote address<http://www.arrl.org/news/arrl-ceo-david-sumner-k1zz-to-keynote-arrl-national-convention-banquet> at the National Convention banquet on Saturday, February 13. HamCation has reported that advance ticket sales are excellent. This is their 70th Anniversary show. Diane Petrilli has completed membership materials for the convention, and is preparing badges and polo shirts for the ARRL team. Bob Inderbitzen participated in a meeting with representatives from US Bank to review our marketing and promotion for the ARRL Visa credit card program. ARRL's year to date earnings for the program are ~$36K through October. Diane Middleton has scheduled the annual physical inventory for Monday, January 4. Diane has organized teams, including staff from the warehouse and fulfillment groups, to conduct the inventory counts. The auditors will review the inventory on Tuesday, January 5. No fulfillment will take place during the inventory and audit. Normal shipping should resume on Wednesday, January 6. Summary of Sales and Marketing Department telephone group, reported by Yvette Vinci: Week Ending Calls Answered Calls Per Hour Total Talking Duration Average Speed of Answer 12/18/205 1147 25.5 40:53:56 11 seconds 12/11/2015 1059 23.5 35:36:46 13 seconds 12/4/2015 1203 26.7 40:32:27 14 seconds 11/25/2015 633 23.4 19:32:34 9 seconds Summary of warehouse fulfillment activity, reported by Steve Capodicasa: Week Ending Packages fulfilled Member Premiums 12/18/2015 1,383 872 (helped by Mailroom) 12/11/2015 1,155 1,074 12/4/2015 2,093 915 11/25/2015 890 120 Field Services & Radiosport Reported by Dave Patton, NN1N Field Organization/Public Service Team Weekly Report Leona Adams completed preparations on the Section Manager election ballots and the candidate statements for the Pacific Section, the San Diego Section and the Virginia Section. These were sent to our local Newington printer. The mailing deadline for the section election ballots is Monday, January 4. Many Section Managers have been sending in their final section expense reports for 2015. Leona has been handling these before turning them over to our accounting department so that they may process and mail out the reimbursement checks. Steve Ewald completed work on the Field Organization Reports column for February QST. We were informed of a recent FCC action regarding station W6WBJ. Chuck Skolaut handled questions this past week about antenna zoning, Echolink operation, taking talkies along in carry-on luggage on flights, and overseas operation. Reports of interference to the East Cars Net on 7255 kHz were received and documentation was provided the FCC. Several more complaints were received about an operation on 7200 kHz, 7255 kHz and 3843 kHz. An unidentified pulse type signal was heard on 7004 kHz and 7074 kHz, and our volunteer monitors are checking on it. Chuck also ran one morning code practice run at W1AW. Sincerely Compiled by, Lisa Kustosik, KA1UFZ Assistant to the CEO Hamfest/Member Contact/ARRL Representative/Meetings/Vacations All Staff 12/25 Holiday All Staff 1/1 Holiday Leona Adams 12/23-12/28 PTO Lauren Clarke 12/24 PTO Jackie Ferreira 12/24 PTO Steve Ford 12/21-12/31 PTO Dan Henderson 12/17-1/5 PTO Harold Kramer 12/18-12/25 PTO Bob Inderbitzen 12/24-12/31 PTO Lisa Kustosik 12/1-12/22 PTO Diane Petrilli 12/21-12/24 PTO Steve San Andrea 12/28-12/31 PTO Dave Sumner 12/28-12/30 PTO `` 1/8 DARA meeting, Dayton, OH