Here is my COO Report- Document 9. As I indicated in my report, I also send this document to the entire staff. 73, Harold Harold Kramer, WJ1B Chief Operating Officer ARRL - The national association for Amateur Radio 225 Main Street Newington, CT 06111 Telephone: 860 594 0220 email: hkramer@arrl.org web: www.arrl.org/ <http://www.arrl.org/>