I have a ham that's having issues with renewing his license, and have had a few others in the past also. I was thinking this morning, "Why doesn't ARRL have a step-by-step video that goes over the complicated process?". Well, as of three days ago we do! Thanks to Maria and Jehrica for putting together a great video... https://www.youtube.com/watch?v=DI8nmjRJjg4 73; Mike W7VO