[arrl-odv:28436] Vendor Queries

At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community. As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion. The next major regional convention occurs soon, September 6-8, and happens to be here in New England ("Boxboro," https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey. The plan: . A Thursday (during the day), or evening meeting - requested in advance - and off-site. . Not a lot of questions, and those that are asked may best be open-ended. . A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews. . A report back to the Board by July 2020. A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome! --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

Hi Fred, I could plan to attend Boxboro. A lot of my division's members also attend that one so it sort of is like a Northern Hudson Division convention as well. How it usually works is that they attend Boxboro then head over to the Ballston Spa hamfest. That's my plan unless it changes. 73, Ria, N2RJ On Fri, 26 Jul 2019 at 11:13, <hopengarten@post.harvard.edu> wrote:
At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community.
As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion.
The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey.
The plan:
· A Thursday (during the day), or evening meeting – requested in advance – and off-site.
· Not a lot of questions, and those that are asked may best be open-ended.
· A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews.
· A report back to the Board by July 2020.
A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome!
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Fred, I'm curious on two items here. First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members? Second, are you asking if LOTW "should" be sponsored, or "no longer" sponsored as the web page already has more advertising than some would like to see. This is a good idea, and thanks for taking the lead on it Fred. Mark, KB7HDX On Fri, Jul 26, 2019 at 8:13 AM <hopengarten@post.harvard.edu> wrote:
At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community.
As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion.
The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey.
The plan:
· A Thursday (during the day), or evening meeting – requested in advance – and off-site.
· Not a lot of questions, and those that are asked may best be open-ended.
· A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews.
· A report back to the Board by July 2020.
A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome!
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Hi Mark, allow me to relate my own experience: "First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members? " For many years, CQ magazine sponsored QSL bureau envelopes for the NJDXA W2 incoming bureau. They would supply the envelopes to us free of charge. The envelope had a note on the back, saying return this envelope to CQ for a free sample issue. Eventually when CQ started seeing its current financial trouble it stopped giving us the envelopes but it was a good program for a very long time. Also if you work major DXpeditions they will insert a thin paper advert for various vendors including commercial vendors and DX foundations. When Gennady, UX5UO was early on in the business he sent me the small leaflets with a QSL order. I put them in all of my card envelopes (for my personal QSL cards) and he gave me a small discount. This includes operations from 9Y and mobile operations from lighthouses and such. In our bureau operation in W2 we do not take SASEs from subscribers. Instead, subscribers buy credits. We use our own envelopes and optimize them so that postage is optimal. When USPS began ramping up automation based rates for regular first class mail and imposed the 1/4" limit, we adapted and structured our mailings that way. So we could fit 10 cards in a 2Oz. mailing and in that we could still put a small leaflet. So those are two ways - the envelopes themselves OR a small thin leaflet. 73 Ria, N2RJ On Fri, 26 Jul 2019 at 11:56, Mark J Tharp <kb7hdx@gmail.com> wrote:
Fred, I'm curious on two items here.
First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members?
Second, are you asking if LOTW "should" be sponsored, or "no longer" sponsored as the web page already has more advertising than some would like to see.
This is a good idea, and thanks for taking the lead on it Fred.
Mark, KB7HDX
On Fri, Jul 26, 2019 at 8:13 AM <hopengarten@post.harvard.edu> wrote:
At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community.
As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion.
The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey.
The plan:
· A Thursday (during the day), or evening meeting – requested in advance – and off-site.
· Not a lot of questions, and those that are asked may best be open-ended.
· A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews.
· A report back to the Board by July 2020.
A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome!
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So buy in from all the local bureaus would be required. Sound like a great idea to me, I would not expect anyone to refuse free envelopes. Mark, KB7HDX On Fri, Jul 26, 2019 at 9:16 AM rjairam@gmail.com <rjairam@gmail.com> wrote:
Hi Mark, allow me to relate my own experience:
"First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members? "
For many years, CQ magazine sponsored QSL bureau envelopes for the NJDXA W2 incoming bureau. They would supply the envelopes to us free of charge. The envelope had a note on the back, saying return this envelope to CQ for a free sample issue. Eventually when CQ started seeing its current financial trouble it stopped giving us the envelopes but it was a good program for a very long time.
Also if you work major DXpeditions they will insert a thin paper advert for various vendors including commercial vendors and DX foundations. When Gennady, UX5UO was early on in the business he sent me the small leaflets with a QSL order. I put them in all of my card envelopes (for my personal QSL cards) and he gave me a small discount. This includes operations from 9Y and mobile operations from lighthouses and such.
In our bureau operation in W2 we do not take SASEs from subscribers. Instead, subscribers buy credits. We use our own envelopes and optimize them so that postage is optimal. When USPS began ramping up automation based rates for regular first class mail and imposed the 1/4" limit, we adapted and structured our mailings that way. So we could fit 10 cards in a 2Oz. mailing and in that we could still put a small leaflet.
So those are two ways - the envelopes themselves OR a small thin leaflet.
73 Ria, N2RJ
On Fri, 26 Jul 2019 at 11:56, Mark J Tharp <kb7hdx@gmail.com> wrote:
Fred, I'm curious on two items here.
First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members?
Second, are you asking if LOTW "should" be sponsored, or "no longer" sponsored as the web page already has more advertising than some would like to see.
This is a good idea, and thanks for taking the lead on it Fred.
Mark, KB7HDX
On Fri, Jul 26, 2019 at 8:13 AM <hopengarten@post.harvard.edu> wrote:
At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community.
As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion.
The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey.
The plan:
· A Thursday (during the day), or evening meeting – requested in advance – and off-site.
· Not a lot of questions, and those that are asked may best be open-ended.
· A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews.
· A report back to the Board by July 2020.
A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome!
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I think it could start as opt in and eventually the others will join in. I simply don’t know how bureaus that accept SASEs do it. Handling postage credits is infinitely more flexible. Ria N2RJ On Fri, Jul 26, 2019 at 12:48 PM Mark J Tharp <kb7hdx@gmail.com> wrote:
So buy in from all the local bureaus would be required. Sound like a great idea to me, I would not expect anyone to refuse free envelopes.
Mark, KB7HDX
On Fri, Jul 26, 2019 at 9:16 AM rjairam@gmail.com <rjairam@gmail.com> wrote:
Hi Mark, allow me to relate my own experience:
"First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members? "
For many years, CQ magazine sponsored QSL bureau envelopes for the NJDXA W2 incoming bureau. They would supply the envelopes to us free of charge. The envelope had a note on the back, saying return this envelope to CQ for a free sample issue. Eventually when CQ started seeing its current financial trouble it stopped giving us the envelopes but it was a good program for a very long time.
Also if you work major DXpeditions they will insert a thin paper advert for various vendors including commercial vendors and DX foundations. When Gennady, UX5UO was early on in the business he sent me the small leaflets with a QSL order. I put them in all of my card envelopes (for my personal QSL cards) and he gave me a small discount. This includes operations from 9Y and mobile operations from lighthouses and such.
In our bureau operation in W2 we do not take SASEs from subscribers. Instead, subscribers buy credits. We use our own envelopes and optimize them so that postage is optimal. When USPS began ramping up automation based rates for regular first class mail and imposed the 1/4" limit, we adapted and structured our mailings that way. So we could fit 10 cards in a 2Oz. mailing and in that we could still put a small leaflet.
So those are two ways - the envelopes themselves OR a small thin leaflet.
73 Ria, N2RJ
On Fri, 26 Jul 2019 at 11:56, Mark J Tharp <kb7hdx@gmail.com> wrote:
Fred, I'm curious on two items here.
First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members?
Second, are you asking if LOTW "should" be sponsored, or "no longer" sponsored as the web page already has more advertising than some would like to see.
This is a good idea, and thanks for taking the lead on it Fred.
Mark, KB7HDX
On Fri, Jul 26, 2019 at 8:13 AM <hopengarten@post.harvard.edu> wrote:
At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community.
As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion.
The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey.
The plan:
· A Thursday (during the day), or evening meeting – requested in advance – and off-site.
· Not a lot of questions, and those that are asked may best be open-ended.
· A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews.
· A report back to the Board by July 2020.
A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome!
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Mark, The essence of your question is: “How would sponsorship of the ARRL QSL Bureau work?” In case anyone missed it, with respect to the incoming bureau, N2RJ provided some answers. For many years, CQ magazine sponsored QSL bureau envelopes for the NJDXA W2 incoming bureau. They would supply the envelopes to us free of charge. The envelope had a note on the back, saying return this envelope to CQ for a free sample issue. Eventually when CQ started seeing its current financial trouble it stopped giving us the envelopes but it was a good program for a very long time. Also if you work major DXpeditions they will insert a thin paper advert for various vendors including commercial vendors and DX foundations. When Gennady, UX5UO was early on in the business he sent me the small leaflets with a QSL order. I put them in all of my card envelopes (for my personal QSL cards) and he gave me a small discount. This includes operations from 9Y and mobile operations from lighthouses and such. In our bureau operation in W2 we do not take SASEs from subscribers. Instead, subscribers buy credits. We use our own envelopes and optimize them so that postage is optimal. When USPS began ramping up automation based rates for regular first class mail and imposed the 1/4" limit, we adapted and structured our mailings that way. So we could fit 10 cards in a 2Oz. mailing and in that we could still put a small leaflet. So those are two ways - the envelopes themselves OR a small thin leaflet. It is not my purpose to dictate the end result of sponsorship, but rather to begin the discussion. And thinking need not be limited to the usual national vendors (KIYFE, HRO, MFJ, DXE) – a regional store might welcome an opportunity to promote within its call area only. Fred Hopengarten, Esq. K1VR Six Willarch Road Lincoln, MA 01773 781.259.0088, k1vr@arrl.org New England Director cid:a4a12f0b-0468-4a39-b953-31b2a3da8564 Serving ME, NH, VT, MA, RI and CT From: arrl-odv [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Mark J Tharp Sent: Friday, July 26, 2019 11:56 AM To: Fred Hopengarten Cc: ODV Subject: [arrl-odv:28438] Re: Vendor Queries Fred, I'm curious on two items here. First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members? This is a good idea, and thanks for taking the lead on it Fred. Mark, KB7HDX --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

Thanks Fred, I caught that the other day. I have a call in about our website issue as well. FYI. Mark On Wed, Jul 31, 2019 at 9:17 AM Hopengarten, Fred, K1VR, (Dir, NE) < fred@antennazoning.com> wrote:
Mark,
The essence of your question is: “How would sponsorship of the ARRL QSL Bureau work?”
In case anyone missed it, with respect to the incoming bureau, N2RJ provided some answers.
For many years, CQ magazine sponsored QSL bureau envelopes for the NJDXA W2 incoming bureau. They would supply the envelopes to us free of charge. The envelope had a note on the back, saying return this envelope to CQ for a free sample issue. Eventually when CQ started seeing its current financial trouble it stopped giving us the envelopes but it was a good program for a very long time.
Also if you work major DXpeditions they will insert a thin paper advert for various vendors including commercial vendors and DX foundations. When Gennady, UX5UO was early on in the business he sent me the small leaflets with a QSL order. I put them in all of my card envelopes (for my personal QSL cards) and he gave me a small discount. This includes operations from 9Y and mobile operations from lighthouses and such.
In our bureau operation in W2 we do not take SASEs from subscribers. Instead, subscribers buy credits. We use our own envelopes and optimize them so that postage is optimal. When USPS began ramping up automation based rates for regular first class mail and imposed the 1/4" limit, we adapted and structured our mailings that way. So we could fit 10 cards in a 2Oz. mailing and in that we could still put a small leaflet.
So those are two ways - the envelopes themselves OR a small thin leaflet.
It is not my purpose to dictate the end result of sponsorship, but rather to begin the discussion. And thinking need not be limited to the usual national vendors (KIYFE, HRO, MFJ, DXE) – a regional store might welcome an opportunity to promote within its call area only.
*Fred Hopengarten, Esq. K1VR *
*Six Willarch Road*
*Lincoln, MA 01773*
*781.259.0088, k1vr@arrl.org <k1vr@arrl.org>*
New England Director
[image: cid:a4a12f0b-0468-4a39-b953-31b2a3da8564]
Serving ME, NH, VT, MA, RI and CT
*From:* arrl-odv [mailto:arrl-odv-bounces@reflector.arrl.org] *On Behalf Of *Mark J Tharp *Sent:* Friday, July 26, 2019 11:56 AM *To:* Fred Hopengarten *Cc:* ODV *Subject:* [arrl-odv:28438] Re: Vendor Queries
Fred, I'm curious on two items here.
First, do you have a thought on what sponsoring the QSL Bureau would look like? Members send cards, and receive back via the local groups. How would a sponsor enjoy any return on investment with no ability to advertise to the users? Would we ask to have a IEASU, YCOM, KENCO, ALINWOOD "QSL Card" included in the inbound bundles to members?
This is a good idea, and thanks for taking the lead on it Fred.
Mark, KB7HDX
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Huntsville Hamfest, the third largest U.S. Hamfest will be held August 17-18 and all the major players will be there. DX Engineering, Elecraft, Flex Radio, Heil Sound, Icom, Kenwood, MFJ, STEPPIR, and Yaesu to name a few . See the complete list of the current manufactures and vendors set to attend attached. 73, Greg Sarratt, W4OZK On Friday, July 26, 2019 11:13:04 AM EDT, hopengarten@post.harvard.edu <hopengarten@post.harvard.edu> wrote: At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community. As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion. The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey. The plan: · A Thursday (during the day), or evening meeting – requested in advance – and off-site. · Not a lot of questions, and those that are asked may best be open-ended. · A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews. · A report back to the Board by July 2020. A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome! | | Virus-free. www.avast.com | _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv

I recommenda change to the " A report back to the Board by July 2020" part ofthe plan. I suggestthe Directors report to the Board and CEO Howard Michel, WB2ITX information, especially significant items as soon as possible after the information is learned so itcan be acted on quicker if needed. Thanks, 73, Greg Sarratt, W4OZK On Friday, July 26, 2019 02:17:36 PM EDT, Greg Sarratt <gsarratt@att.net> wrote: Huntsville Hamfest, the third largest U.S. Hamfest will be held August 17-18 and all the major players will be there. DX Engineering, Elecraft, Flex Radio, Heil Sound, Icom, Kenwood, MFJ, STEPPIR, and Yaesu to name a few . See the complete list of the current manufactures and vendors set to attend attached. 73, Greg Sarratt, W4OZK On Friday, July 26, 2019 11:13:04 AM EDT, hopengarten@post.harvard.edu <hopengarten@post.harvard.edu> wrote: At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community. As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion. The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey. The plan: · A Thursday (during the day), or evening meeting – requested in advance – and off-site. · Not a lot of questions, and those that are asked may best be open-ended. · A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews. · A report back to the Board by July 2020. A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome! | | Virus-free. www.avast.com | _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv

The question “Should LoTW be sponsored?” is one with a long history. A&F and the Logbook Committee itself have discussed many variants of this question, with a variety of possible answers considered. It would help if those in the discussion had some sense of what answers have already been discussed, and of some of the possibilities. While I understand Mark’s point that some people think LoTW should have less advertising, the level and nature of advertising should be considered in the context of ARRL’s total offering of advertising to the vendors and manufacturers. When ads appear on LoTW, they are seen by amateur radio’s most active participants, ARRL members or not, and thus have a special value to advertisers. Finally, for any topics discussed with our “stakeholders”, it should be clear at all times that the discussion does not amount to a promise to do what they suggest. Decisions about the sorts of activities likely to be discussed should be made after deliberation, and not on the fly. In particular, promises of follow-up or even of implementation ought to be avoided. 73, Greg, K0GW On Friday, July 26, 2019, <hopengarten@post.harvard.edu> wrote:
At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community.
As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion.
The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey.
The plan:
· A Thursday (during the day), or evening meeting – requested in advance – and off-site.
· Not a lot of questions, and those that are asked may best be open-ended.
· A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews.
· A report back to the Board by July 2020.
A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome!
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Fred, Thanks for kicking this off to a good start. I would like to suggest a couple of discussion points related to product sales and marketing - I would think are key considerations for our vendors; perhaps you might consider adding theses or some variation thereof. What shortcomings do you see relative to ham radio recruitment efforts? What problems do feel we face in activating inactive hams? What would you propose we do collaboratively to introduce ham radio to more prospects? Do you survey buyers of your product? Would you be willing to share selected data from your surveys? (Such as buyer age, gender, and what brought them into amateur radio?) Thanks and 73, Dale WA8EFK On 7/26/2019 11:12 AM, hopengarten@post.harvard.edu wrote:
At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community.
As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion.
The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey.
The plan:
·A Thursday (during the day), or evening meeting – requested in advance – and off-site.
·Not a lot of questions, and those that are asked may best be open-ended.
·A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews.
·A report back to the Board by July 2020.
A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome!
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I was going to write something later when I had more time but Dale nailed the points I was interested in.... recruiting and retention. 73Rick - K5UR -----Original Message----- From: Dale Williams <dale.wms1@frontier.com> To: hopengarten <hopengarten@post.harvard.edu>; 'ODV' <arrl-odv@arrl.org> Sent: Fri, Jul 26, 2019 1:59 pm Subject: [arrl-odv:28445] Re: Vendor Queries Fred, Thanks for kicking this off to a good start. I would like to suggest a couple of discussion points related to product sales and marketing - I would think are key considerations for our vendors; perhaps you might consider adding theses or some variation thereof. What shortcomings do you see relative to ham radio recruitment efforts? What problems do feel we face in activating inactive hams? What would you propose we do collaboratively to introduce ham radio to more prospects? Do you survey buyers of your product? Would you be willing to share selected data from your surveys? (Such as buyer age, gender, and what brought them into amateur radio?) Thanks and 73, Dale WA8EFK On 7/26/2019 11:12 AM, hopengarten@post.harvard.edu wrote: #yiv3079529292 #yiv3079529292 -- _filtered #yiv3079529292 {font-family:Wingdings;panose-1:5 0 0 0 0 0 0 0 0 0;} _filtered #yiv3079529292 {panose-1:2 4 5 3 5 4 6 3 2 4;} _filtered #yiv3079529292 {font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;} _filtered #yiv3079529292 {font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;} #yiv3079529292 #yiv3079529292 p.yiv3079529292MsoNormal, #yiv3079529292 li.yiv3079529292MsoNormal, #yiv3079529292 div.yiv3079529292MsoNormal {margin:0in;margin-bottom:.0001pt;font-size:11.0pt;} #yiv3079529292 a:link, #yiv3079529292 span.yiv3079529292MsoHyperlink {color:blue;text-decoration:underline;} #yiv3079529292 a:visited, #yiv3079529292 span.yiv3079529292MsoHyperlinkFollowed {color:purple;text-decoration:underline;} #yiv3079529292 p.yiv3079529292MsoAcetate, #yiv3079529292 li.yiv3079529292MsoAcetate, #yiv3079529292 div.yiv3079529292MsoAcetate {margin:0in;margin-bottom:.0001pt;font-size:8.0pt;} #yiv3079529292 p.yiv3079529292MsoListParagraph, #yiv3079529292 li.yiv3079529292MsoListParagraph, #yiv3079529292 div.yiv3079529292MsoListParagraph {margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;font-size:11.0pt;} #yiv3079529292 span.yiv3079529292EmailStyle17 {color:windowtext;} #yiv3079529292 span.yiv3079529292BalloonTextChar {} #yiv3079529292 .yiv3079529292MsoChpDefault {} _filtered #yiv3079529292 {margin:1.0in 1.0in 1.0in 1.0in;} #yiv3079529292 div.yiv3079529292WordSection1 {} #yiv3079529292 _filtered #yiv3079529292 {} _filtered #yiv3079529292 {font-family:Symbol;} #yiv3079529292 ol {margin-bottom:0in;} #yiv3079529292 ul {margin-bottom:0in;} #yiv3079529292 At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community. As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion. The next major regional convention occurs soon, September 6-8, and happens to be here in New England (“Boxboro,” https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey. The plan: · A Thursday (during the day), or evening meeting – requested in advance – and off-site. · Not a lot of questions, and those that are asked may best be open-ended. · A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews. · A report back to the Board by July 2020. A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome! | | Virus-free. www.avast.com | _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv

Good questions, Dale. I'll add them in and circulate a Version 2 in a few days. -Fred K1VR From: arrl-odv [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Dale Williams Sent: Friday, July 26, 2019 2:59 PM To: hopengarten@post.harvard.edu; 'ODV' Subject: [arrl-odv:28445] Re: Vendor Queries Fred, Thanks for kicking this off to a good start. I would like to suggest a couple of discussion points related to product sales and marketing - I would think are key considerations for our vendors; perhaps you might consider adding theses or some variation thereof. What shortcomings do you see relative to ham radio recruitment efforts? What problems do feel we face in activating inactive hams? What would you propose we do collaboratively to introduce ham radio to more prospects? Do you survey buyers of your product? Would you be willing to share selected data from your surveys? (Such as buyer age, gender, and what brought them into amateur radio?) Thanks and 73, Dale WA8EFK On 7/26/2019 11:12 AM, hopengarten@post.harvard.edu wrote: At the most recent meeting of the ARRL Board of Directors, I put forth a motion suggesting that the Division Director and two members of the Legislative Advisory Committee should attempt to meet with a few principals from each of the 15 or so major vendors to the Amateur Radio Community. As I understood it, there was overwhelming agreement that we have things to learn from our vendor community, but that a minute in our published minutes would have negative implications. I withdrew the motion. The next major regional convention occurs soon, September 6-8, and happens to be here in New England ("Boxboro," https://hamxposition.org). I expect that K1TWF will be able to tell me which major vendors will have management present. It may be only one or two. But nonetheless, it will be a good opportunity for a trial run at a qualitative survey. The plan: . A Thursday (during the day), or evening meeting - requested in advance - and off-site. . Not a lot of questions, and those that are asked may best be open-ended. . A summary provided to the Legislative Advisory Committee to help the next round of qualitative interviews. . A report back to the Board by July 2020. A guideline to such interviews (and it is clear that chats on the show floor are nowhere near as good) is attached. It is only Version 1. Improvements welcome! <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campai gn=sig-email&utm_content=emailclient&utm_term=icon> Virus-free. <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campai gn=sig-email&utm_content=emailclient&utm_term=link> www.avast.com _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org https://reflector.arrl.org/mailman/listinfo/arrl-odv --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus
participants (9)
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Dale Williams
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Fred Hopengarten
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G Widin
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Greg Sarratt
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Hopengarten, Fred, K1VR, (Dir, NE)
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hopengarten@post.harvard.edu
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k5ur@aol.com
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Mark J Tharp
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rjairam@gmail.com