[ARRL-ODV:9564] Re: Earthlink

Although I am hesitant to say anything on this subject since I've had to reverse myself because of changing stories from Earthlink, I did have a conversation with my contact at Earthlink late this afternoon who tells me that they are now allowing mail to be forwarded through arrl.net again. We will wait until tomorrow morning at this point to verify it with our vendor in Indiana and, if so, will post a story on the web page. I should say that once we got above the level of tech support and customer service personnel, Earthlink (at least in this one individual's case) was very willing to work together to try and resolve the situation. I will send a note to the Board tomorrow morning if we verify that the mail is flowing again. 73, Barry, N1VXY -----Original Message----- From: Weaver, Jim K8JE (CR) Sent: Thu 10/2/2003 7:14 PM To: arrl-odv Cc: Subject: [ARRL-ODV:9563] Re: Earthlink Golly gee whiz, Andy, my arrl.net works through EarthLink, again. Now, how much does anyone want to wager on how long it will take EL to answer any of the E-mail notes I sent to them and which they acknowledged receiving? They said they would be back with an answer within about 12 hours. Anyone want to buy that little ole suspension bridge out in San Francisco? I just acquired the ownership rights to it and will sell it cheap. 73, Jim W. PS: I use DSL and I am checking to see if provides of DSL service in addition to SPRINT (our telephone company) provides service to me. Sprint is tied to EarthLink to this time. I am quite close to Cincinnati Bell lines and hope their DSL will cover me. I'm just plain hacked off at or over or with EarthLink's high handedness. AMATEUR RADIO: The only fail-safe communications system in the world. ARRL: The reason Amateur Radio is! Jim Weaver, K8JE, Director, Great Lakes Division ARRL 5065 Bethany Rd., Mason, OH 45040-9660, Tel. 513-459-0142, E-mail k8je@arrl.org -----Original Message----- From: Art Goddard [mailto:w6xd@comcast.net] Sent: Monday, September 29, 2003 7:05 PM To: arrl-odv Subject: [ARRL-ODV:9535] Earthlink Here is the reply of an Earthlink Network Abuse Engineer to one of our Members (k6rix@arrl.net) In the e-mail, the engineer says the mail our Member received from ARRL contains misrepresentations and false assertions. But the ARRL Member can rely on Earthlink to get the truth. Neat, huh? 73, Art W6XD ------------------------------------------------------------------------ ---- ---- >Date: Mon, 29 Sep 2003 13:39:32 -0400 (EDT) >From: abuse@abuse.earthlink.net >To: k6rix@arrl.net >Subject: Issue 030924-23958246 > >We apologize for the confusion caused by the mail you may have >received from arrl.net. In this mail they have made several >misrepresentations, such as the statement that EarthLink is >blocking all mail from arrl.net. This is not the case. Neither >is their assertion that this department claimed they were an open >relay. > >In truth, arrl.net's servers have periodically triggered >automated "self-defense" mechanisms on our mail servers. These >temporary blocks are triggered not simply by high volumes of >unsolicited e-mail, but disproportionately high ratios of spam to >legitimate mail. > >In the case of arrl.net, this is due to the fact that the >administrators of arrl.net have chosen to take a completely hands >off position in the fight against spam, doing nothing to prevent >the unsolicited e-mail that is originally addressed to users in >that domain from being propagated throughout the rest of the >Internet. > >While the EarthLink Abuse department does not maintain this >particular process and has no control over it, we have explained, >in great depth and detail, the cause of the problem and what >steps can be taken to prevent these blocks in the future. > >In summary, the ability to prevent these temporary blocks from >being triggered lies completely within the control of arrl.net. >Further questions about how they choose to run their services and >the resulting issues should be referred directly to ><bshelley@arrl.org> and/or <bgmiller@nframe.com>, who make the >decisions about the administration of arrl.net's servers. > >Regards, > >Louis Rush >EarthLink Network Abuse Engineer >abuse@abuse.earthlink.net >http://www.earthlink.net/about/policies/ >----------------------------------------------------------------------- ---- --- >
participants (1)
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Shelley, Barry, N1VXY