[arrl-odv:24126] FW: Fwd: [arrl-od:3033] More LoTW Queue

Following is the response from IT Manager Michael Keane, K1MK, regarding the situation noted by Director Vallio late last night. 73, Barry J. Shelley, N1VXY Chief Financial Officer ARRL, Inc. ________________________________ From: Keane, Michael, K1MK Sent: Friday, March 27, 2015 7:00 AM To: Shelley, Barry, N1VXY Subject: Re: Fwd: [arrl-od:3033] More LoTW Queue There's a log file in the queue which is generating an exception every few minutes when the system attempts to process it. Since the processing never completes successfully, that log is not removed removed from the queue. Other logs continue to be processed, QSOs entered and QSLs generated. Think of this as analogous to a car stalled on the interstate, traffic is still able flows around it, perhaps with some delays although in this case those delays are minor. The "Currently Processing Log Uploaded" number on the Logbook Queue Status Page is really the "Oldest Log in Queue" so that number will keep growing until the problem log is successfully processed and removed from the queue. That resolution will require staff intervention to diagnose and correct whatever the problem is with processing the "stuck" log We will be investigating further today. -- MK
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Shelley, Barry, N1VXY