<<060111.doc>> IN-Newsletter <<Microsoft Word Picture>> Vol. 34, No. 22 June 1, 2011 -- Covers the period May 22-28. Upcoming Meetings and Events ARRL National Convention June 10-11 in Plano , TX Programs & Services Committee: June 18 @ 8:30am - ARRL HQ Administration & Finance Committee July 14 @ 8:30am - ARRL HQ Annual Board Meeting July 15-16, 2011 @ 9:00am in Windsor, CT Media & Public Relations Reported by Allen Pitts, W1AGP Dayton was an excellent time, even if I had significant problems getting home again. Most of the activity at the booth was talking to assorted club members who wanted information on ways to promote Amateur Radio and Field Day in their home areas. We were able to listen to their needs and provide customized plans and materials to meet their goals. In the vast majority of these cases, the materials were easily available on the new ARRL website. In addition, approximately 30 of the PR-101 course disks were requested. The Hello and WeDoThat brochures were also desired, but the hit of the booth was the printed sheets on community service. Thanks to Kevin O'Dell, N0IRW; Diana Eng, KC2UHB; Mark Abramowicz, NT3V; Hope Smith, WB3ANE and Jim Boehner, N2ZZ for their help. In between things, key elements of the coming video were filmed including meetings with Col. Wheelock and shots with Diana Eng talking about the DIY opportunities found in hamfests. The video remains on target, timeline and budget. The Public Relations Committee monthly conference call was postponed due to Dayton and held on May 25. May brought in an above average number of media hits, but once again the lack of early, timely information about ARES activities, this time coming out of Alabama, Montana and Missouri, lost us opportunities to make the news. Summary reports days late (or longer) are not really helpful and the need for ARES-linked PIOs on scene and wearing only "one hat" again became apparent. The annual report is currently at the printers' and expected early next week. Production/Editorial Reported by Joel Kleinman, N1BKE Khrystyne Keane wrote and distributed the ARRL Letter and produced and voiced ARRL Audio News for May 26, 2011. Sales and Marketing Reported by Bob Inderbitzen, NQ1R May ended with 156,625 members-a gain of 258 members over April. The gain was a pleasant result, considering we'd predicted a loss for the month. 68% of May 2011 expirees paid on time (vs. 71% last May). The most recent 40,000 piece mailing has returned at a rate of .63%, just over 2 weeks out from the mail date. An email solicitation with a Memorial Day slant brought in 122 members. Dayton also brought in 175 new and lapsed members. Acquisition of new licensees was up again in May. 22.65% of new hams licensed in February joined ARRL within 4 months (February-May). We continue to tally results from the successful ARRL EXPO at 2011 Dayton Hamvention. There were 1,158 memberships taken in Dayton, including applications from 175 new and lapsed members. There were 10 Life membership applications and Life membership payments made. Membership dues totaled $61,705, representing 1,858 membership years (1,918 in 2010). The skids have returned from Dayton with the remaining inventory of our publication and product consignment. Once reconciled, sales made in Dayton will be reported as part of May's business. Materials for Plano, including a publication and product consignment, shipped on June 1. An additional 3 skids of material and supplies were shipped directly from Dayton to Plano. The warehouse crew fulfilled 1,151 packages for publication and product orders, 300 membership premiums, and QST mailing supplements. Thanks go to the mailroom staff for their assistance with processing membership supplements as the warehouse clerks have directed their efforts to peak levels of sales fulfillment. Also contributing to the high package counts have been requests for publicity supplies...free promotional handouts and brochures to support public demonstrations during Field Day. A special upgrade mailing for TravelPlus for Repeaters is being prepared to mail to 7,200 previous buyers who have not yet purchased the 2011/2012 Edition. Now Shipping: VEC Challenge Coin, TravelPlus Mobile GPS for Garmin devices (download). A consolidation of the front desk telephone into the larger member services phone group will take place this week. Lines 0200 (front desk) and 0214 (Lab) will begin rolling into the larger phone group--distributing these calls throughout the member services team. This change will (1) reduce backed-up calls at the front desk, (2) allow staff at the front desk to serve lobby visitors without interruption, (3) allow member services staff to spend more time with callers, reducing forwarded calls. There will also be a new voice announcement and on-hold message thanks to Allen Pitts and NT3V. Membership & Volunteer Programs Reported by Dave Patton, NN1N W1AW Joe updated the Qualifying Run schedule and the weekly QST source web pages. He also repaired and installed a reconditioned audio distribution amplifier in the Harris transmitter racks. This distribution amp is used for the audio side of W1AW's digital/phone broadcasts. Scott worked on slow and fast code practice files for the first part of the month of June. He also assisted the DXCC department. Field Organization/Public Service Team ARRL members in Nevada re-elected Joe Giraudo, N7JEH, to a new two-year term of office as Section Manager. Ballots were counted by Leona Adams, Gail Iannone and Steve Ewald at ARRL Headquarters on Tuesday, May 24. Joe's new term of office starts on July 1. The following incumbent ARRL Section Managers did not face opposition and were declared elected for their next two-year terms of office beginning July 1, 2011: Jim Cross, WI3N, Maryland/DC; Al Shuman, K1AKS, Rich Krohn, N2SMV, Northern New Jersey; New Hampshire; Bob Beaudet, W1YRC, Rhode Island; Dan Pruitt, AE6SX, San Joaquin Valley; Mel Parkes, NM7P, Utah. In West Texas, no nominating petitions were received for the next term of office of Section Manager by the March 4, 2011, receipt deadline. The West Texas Section Manager's position will be re-solicited in the July 2011 issue of QST. An SM elected through the re-solicitation will serve a term of 18 months. West Texas Section Manager John Dyer, AE5B, decided not to run for another term of office, and his present term ends on June 30. John, of Cisco, has been Section Manager since July 2007. He also served as the SM from October 2002 through June 2005. Phil Steffora, K6TT, of Los Altos, California, has been appointed as Santa Clara Valley Section Manager as of May 25. Dave Patton made the appointment in consultation with Pacific Division Director Bob Vallio, W6RGG. Phil's appointment extends until June 30, 2012. Steve Ewald and Leona Adams are in touch with Phil to assist him as he gets started. Steve worked closely with Ken Bailey (of the Emergency Preparedness Team), Allen Pitts, and Khrystyne Keane to try to gather news and information about Amateur Radio's involvement in tornado relief efforts in Joplin, Missouri. We kept in touch with Midwest Division Director Cliff Ahrens and ARRL Missouri Section Leaders among others throughout the week. Sincerely Compiled by, Lisa Kustosik, KA1UFZ Assistant to the CEO Staff Absentee List All Staff 7/4 Holiday Leona Adams 6/22 Vacation `` 7/1 Vacation `` 7/22 Vacation Joe Carcia 6/17 Vacation `` 7/1-7/8 Vacation `` 7/15 Vacation `` 7/22 Vacation `` 7/29 Vacation Steve Ford 8/8-8/12 Vacation Mike Gruber 5/31-6/3 Vacation `` 7/11-7/15 Vacation Dan Henderson 7/5-7/8 Vacation Mary Hobart 6/3 Vacation Bob Inderbitzen 8/8-8/12 Vacation Sabrina Jackson 5/26-6/6 Vacation Khrystyne Keane 6/10 Vacation Joel Kleinman 6/14-6/15 Vacation Zack Lau 6/16-6/17 Vacation Rose-Anne Lawrence 6/20-24 Vacation Diane Petrilli 8/8-8/12 Vacation `` 8/31-9/2 Vacation Allen Pitts 6/15-6/17 Vacation `` 7/1 Vacation `` 7/20-7/22 Vacation `` 7/28-7/29 Vacation John Proctor 6/22-7/8 Vacation Chuck Skolaut 6/13-6/16 Vacation Dave Sumner 6/27-6/28 Vacation Hamfest/Member Contact/ARRL Representative/Meetings Brennan Price 5/24-6/2 ITU-R Working Party 1ABC and PLT Forum, Geneva Steve Ford 6/1-6/3 Assoc. Media Publishing Conference, Washington, DC Dan Henderson 6/2-6/12 Wyoming State Convention, Cheyenne, WY/ARRL National Bob Allison 6/8-6/11 ARRL National Convention, Plano, TX Steve Ewald 6/9-6/12 ARRL National Convention, Plano, TX Jackie Ferreira 6/8-6/12 ARRL National Convention, Plano, TX Mike Gruber 6/9-6/10 ARRL National Convention, Plano, TX Dan Henderson 6/9-6/12 ARRL National Convention, Plano, TX Mary Hobart 6/9-6/11 ARRL National Convention, Plano, TX Amy Hurtado 6/8-6/12 ARRL National Convention, Plano, TX Bob Inderbitzen 6/8-6/12 ARRL National Convention, Plano, TX Harold Kramer 6/9-6/12 ARRL National Convention, Plano, TX Diane Petrilli 6/8-6/12 ARRL National Convention, Plano, TX Allen Pitts 6/9-6/12 ARRL National Convention, Plano, TX Barry Shelley 6/9-6/12 ARRL National Convention, Plano, TX Dave Sumner 6/9-6/13 ARRL National Convention, Plano, TX Chuck Skolaut 6/10-6/12 Tennessee State Convention, Knoxville, TN Brennan Price 6/13-6/22 ITU-R Working Party 5A, Geneva Dave Patton 6/23-6/26 Friedrichshafen, Germany Brennan Price 6/23-6/27 Friedrichshafen, Germany Brennan Price 7/13-7/16 BOD Meeting/Committee Meeting, Windsor, CT Brennan Price 8/5-8/6 Texas State Convention, Austin, TX