Hi,
I wanted to expand on Dave’s
brief response that he sent earlier. Sorry to be late responding to some
of the messages about the Logbook of the World situations. It has taken me awhile
to gather all the information, put plans in action and determine the status of this
issue.
We are now taking the following
actions:
·
This announcement now appears on the Logbook
landing page.
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Dear Logbook of The world user.
At this time we are unable to
process Trusted QSL certificate requests or renewals.
Our software team is working to
fix the problem as quickly as possible.
All other features of LoTW are
functioning without issue. You may upload signed log files (TQ8) and
apply for awards using LoTW.
If you
have uploaded a TQ5 certificate request it will remain in the queue until we
receive further instructions from the software developers.
New
users who have been mailed postcards will not receive a TQ6 via e-mail until
the processing software is repaired.
We are aware of the
“certificate expired” message that you may receive when trying to
save certificates or load previously saved PKCS#12 (.p12) files.
The problem originates from the
LoTW side of the service and there is not much the user can do to remedy the
situation.
·
Please do not renew
or delete certificates.
·
Please do not
delete files or re-install Trusted QSL programs.
·
Please do not
change anything on your end.
We will inform the LoTW
community via global e-mail when the certificate processing has been restored.
We apologize for any
inconvenience and appreciate your patience as we try to resolve this issue.
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·
This banner has been appearing on a rotating
basis on the LoTW Logbook page and we have now locked it in place:
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The technical problem is that we did
not renew the Digital Certificate. We are trying to find a solution
that will minimize the impact on Logbook users. Jon and his team are
working on the problem and we hope to have an answer shortly. I will get
back to you when we do.
73,
Harold
Harold
Kramer, WJ1B
Chief
Operating Officer
ARRL
- The national association for Amateur Radio™
225
Main Street
Newington,
CT 06111
Telephone:
860 594 0220
email:
hkramer@arrl.org
web:
www.arrl.org/