IN-Newsletter
Vol. 35, No. 40
October 3, 2012 -- Covers the period September 23-29.
Upcoming Meetings and Events
United States Telecommunications Training Institute (USTTI)
October 1-5 – ARRL HQ
Director/Vice Director Elections
November 16
Administration and Finance Committee:
November 17 @ 8:30am - Newington CT
CEO
Reported by Lisa Kustosik, KA1UFZ
Today we celebrated a milestone for 3 staff members: Perry Green, WY1O, Debra Johnson, K1DMJ and Chuck Skolaut, KØBOG have been with the League for 10 years. Also recognized were Allen Pitts, W1AGP, who will be retiring at the end of the week but will be coming in on a part time basis for a while, and Joel Hallas, W1ZR who will retire at the end of the year. Congrats to All!
Media & Public Relations
Reported by Allen Pitts, W1AGP
An inquiry by electronic parts supplier Jameco has developed into what will be a series of articles in their newsletter about hams and DIY projects. A pitch made at the RTDNA has resulted in an invitation to have ARRL Education’s activities promoted in a C-span TV “Higher Education Today” show. My final edition of CONTACT! was published and the Media Hits column for Dec QST was written. The PR-101 course is now being overseen by the Education Department. PR related materials for Pacificon have been sent to Don Carlson, KQ6FM. PIC Ed Tyler, N4EDT, did an excellent interview with Gary Pearce which can be seen at http://arvideonews.com/hrn/HRN_Episode_0026.html
Production/Editorial
Reported by Becky Schoenfeld, W1BXY
Khrystyne Keane, K1SFA, wrote and distributed the September 27 edition of The ARRL Letter and produced and voiced the ARRL Audio News.
Sales and Marketing
Reported by Bob Inderbitzen, NQ1R
Diane Petrilli reports that September ended with 158,808 members—202 fewer members than August (we had a predicted a small gain of 44 for September). 70% of September 2012 expirees paid on time (vs. 72% last September). Membership continues to track ahead of the year-to-date forecast; 1,028 members above goal. The top sources of membership acquisition in September included applications taken by phone (without a known reason for joining) and via the ARRL website.
Jackie Ferreira reports that September product sales were $177,297, falling short of the month’s sales forecast of $192,550. Direct sales were $106,563; dealer sales were $70,734—both higher than last year. “Happy Birthday” postcards contributed sales of $9.1k this month. New title Antenna Modeling for Beginners, introduced mid-month, contributed $3,788 (117 units). Sales attributed to the Instructor Discount Program contributed $8,000 this month.
Amy Hurtado reports that Member Service Representatives processed 2,938 orders in September (3,321 in September 2011).
Amy completed the annually-required US Postal Service Statement of Ownership, Management and Circulation for our periodicals QST, NCJ and QEX (USPS form 3526). This documentation helps qualify ARRL for postal rate discounts.
November QST will mail October 2-9.
Summary of Sales and Marketing Department telephone group (reported by Amy Hurtado):
Week of | Phone calls | Per hour | Average wait | Complete without transfer |
9/24 | 879 | 23 | 47 seconds | 83% |
For the month of September a total of 3,533 calls were received by the Sales and Marketing Department.
Summary of warehouse fulfillment activity (reported by Steve Capodicasa):
Week of | Packages fulfilled | Member Premiums |
9/24 | 784 | 358 |
Membership & Volunteer Programs
Reported by Dave Patton, NN1N
Field Organization/Public Service Team
One radio amateur from Western Washington completed requirements to become an Official Observer this past week. Chuck Skolaut prepared a summary of the Intruder Watch Monitoring System for the three regions. It was announced that the nomination period for the 2012 International Humanitarian Award is now open. We referred a complaint regarding interference on 10 meters to the Connecticut and Western Massachusetts OOC to check out. Questions handled this week included CW identification, antenna restrictions, operating overseas, and making distress calls. One question about 2300 MHz was referred to Brennan Price.
ARRL Sections, Section Leaders and ARES groups have been preparing for the annual ARRL Simulated Emergency Test. The focal-point weekend for this year’s SET is October 6 and 7. Many local and/or section groups participating in the SET across the country have the latitude to hold their tests at various times during the fall season to encourage best turn-out and effective exercises.
Sincerely Compiled by,
Lisa Kustosik, KA1UFZ
Assistant to the CEO
Hamfest/Member Contact/ARRL Representative/Meetings/Vacations
Holiday 11/22-11/23 Holiday
Holiday 12/24-12/25 Holiday
Margie Bourgoin 10/4-10/5 Vacation
Joe Carcia 10/8 Vacation
Jackie Ferreira 10/10-10/15 National Convention, Santa Clara, CA
Steve Ford 10/10-10/13 Jury Duty
Scott Gee 11/9-11/15 Vacation
`` 12/21-12/26 Vacation
Mike Gruber 10/1-10/5 Vacation
`` 10/12 NearFEST, Deerfield, NH
Joel Hallas 10/3 Vacation
`` 10/10 Vacation
`` 10/17 Vacation
`` 10/22 Vacation
`` 10/24 Vacation
`` 10/31 Vacation
Ed Hare 10/1-10/5 ANSI EMC Committee Meeting, Santa Clara, CA
`` 10/14 IEEE EMC Society Chapter meeting, Detroit, MI
`` 10/15-10/16 IEEE EMC Society Standards Dev. Comm. meeting, Denver CO
Dan Henderson 11/16-11/21 Indiana Section Convention, Ft. Wayne, IN / Vacation
Amy Hurtado 10/10-10/15 National Convention, Santa Clara, CA
Bob Inderbitzen 10/5-10/8 Vacation
`` 10/10-10/15 National Convention, Santa Clara, CA
Khrystyne Keane 10/26 Vacation
Harold Kramer 10/5-10/7 MFJ 40th Anniversary, Starkville, MS
Diane Petrilli 10/11-10/15 National Convention, Santa Clara, CA
Dave Sumner 10/11-10/15 National Convention, Santa Clara, CA
`` 10/19 Vacation