Here is the reply of an Earthlink Network Abuse Engineer to one of our Members (k6rix@arrl.net) In the e-mail, the engineer says the mail our Member received from ARRL contains misrepresentations and false assertions. But the ARRL Member can rely on Earthlink to get the truth. Neat, huh? 73, Art W6XD ---------------------------------------------------------------------------- ----
Date: Mon, 29 Sep 2003 13:39:32 -0400 (EDT) From: abuse@abuse.earthlink.net To: k6rix@arrl.net Subject: Issue 030924-23958246
We apologize for the confusion caused by the mail you may have received from arrl.net. In this mail they have made several misrepresentations, such as the statement that EarthLink is blocking all mail from arrl.net. This is not the case. Neither is their assertion that this department claimed they were an open relay.
In truth, arrl.net's servers have periodically triggered automated "self-defense" mechanisms on our mail servers. These temporary blocks are triggered not simply by high volumes of unsolicited e-mail, but disproportionately high ratios of spam to legitimate mail.
In the case of arrl.net, this is due to the fact that the administrators of arrl.net have chosen to take a completely hands off position in the fight against spam, doing nothing to prevent the unsolicited e-mail that is originally addressed to users in that domain from being propagated throughout the rest of the Internet.
While the EarthLink Abuse department does not maintain this particular process and has no control over it, we have explained, in great depth and detail, the cause of the problem and what steps can be taken to prevent these blocks in the future.
In summary, the ability to prevent these temporary blocks from being triggered lies completely within the control of arrl.net. Further questions about how they choose to run their services and the resulting issues should be referred directly to <bshelley@arrl.org> and/or <bgmiller@nframe.com>, who make the decisions about the administration of arrl.net's servers.
Regards,
Louis Rush EarthLink Network Abuse Engineer abuse@abuse.earthlink.net http://www.earthlink.net/about/policies/ ---------------------------------------------------------------------------