On Tue, May 12, 2009 at 5:37 AM, Sumner, Dave, K1ZZ <dsumner@arrl.org> wrote:

As Kay and others have observed, our email reflectors using Lyris
software are currently quite erratic in speed of delivery. A message I
sent yesterday morning had not been delivered to 15 people on the ODV
reflector (including me) as of close of business. My copy finally showed
up 10-1/2 hours after I sent it.

I know this is frustrating. IT staff is working on a short-term fix but
the long-term solution is likely to require different software.

Dave K1ZZ

-----Original Message-----
From: Kay Craigie [mailto:n3kn@verizon.net]
Sent: Tuesday, May 12, 2009 8:11 AM
To: arrl-odv
Subject: [arrl-odv:17740] Re:ARRL QSL order timeliness

Sorry if this is a dupe ... I sent it an hour ago but it hasn't come
through.

My ARRL QSL card orders have gone through in a reasonable length of
time,
except for the last one several years ago. That shipment was not
received
the first time HQ placed an order for me and (I think) at least one
other
person. I talked to Dave Patton and he got it sorted out, re-sent the
order
to the printer, and the second try produced cards. Brian, I encourage
you to
contact Dave and see what's up. My cards were done by Elli Print and not
UX5XO, so my experience may not be at all relevant if HQ has changed
printers. 73 - Kay N3KN