My ARRL QSL card orders have gone through in a reasonable length of time, except for the last one several years ago. That shipment was not received the first time HQ placed an order for me and (I think) at least one other person. I talked to Dave Patton and he got it sorted out, re-sent the order to the printer, and the second try produced cards. I encourage you to contact Dave and see what's up. My cards were done by Elli Print and not UX5XO, so my experience may not be relevant if HQ has changed printers. 73 - Kay N3KN