17 May
2012
17 May
'12
11:08 p.m.
"One of these days the ARRL will get on board with customer notification... they started to adopt this during the slowness of performance after major DX contests, but only after much harranging. Its a shame they dont realize a simple note on the main league page stating the system is down due to problems/maintenance would make a huge impact in customer service and reduced support inquiries... oh well.." Above is a quote from a mailing list to which I belong. I believe this is from yesterday, but it nevertheless raises a valid point. Why don't we do the simple, small things which express to our members that we care about their problems and concerns enough to keep them advised of things like LOTW status? 73, Bob -- W6RGG