Ladies & Gentlemen:

 

Below I have reproduced Diane Petrilli’s year-end membership report. One disturbing trend that continues is the erosion of member acquisitions from the field—the field now only accounts for 3% (versus 4%) of member acquisitions.

 

Happy New Year, Tom

 


After a 25% dues increase (the first in 15 years), we have come in remarkably close to membership forecast.   We ended December with 164,070 members -- 252 members ahead of the year-end goal.  The annual membership loss was 3.79%; slightly less than the 4.0% loss forecast.  We had a net loss of 6,458 members; 6,710 was forecast. 

Below is a comparison of acquisition for last year vs. this year.  Field–based recruitment is down to 3%. 

2016

2015

Direct Mail - 120 days

23%

24%

E-mailings

9%

11%

Web site

27%

26%

Field-based Recruitment

3%

4%

Renewal notices

11%

10%

Phone

5%

5%

New Ham Mailings

13%

11%

All other sources

10%

9%


The on-time renewal rate for December is 68.74% vs. 72.59% last December.

New ham and FCC data will be appended when available. 


Please let me know if you have any questions.


Diane

 

 

Diane Petrilli, KB1RNF Membership Manager
ARRL, the national association for Amateur Radio®
225 Main Street, Newington, CT 06111-1494 USA
Telephone: (860) 594-0297 FAX: (860) 594-0303
email:
dpetrilli@arrl.org
web:
www.arrl.org