This is for information purposes but later on today, the following story will be posted in the "Latest News" portion of the ARRL web site. This move was necessary because the current program administrator, Hays Affinity Group, has had serious customer service issues in the past year or so and we forced the change. This transaction is in the form of a transfer of the business so the current participants will retain their coverage with the same insurance company. ARRL To Change Administrator for Insurance Plans Effective May 26, 2015, the ARRL will be changing the program administrator for its sponsored Equipment and Club Liability insurance plans. Beginning on that date, all program administration including policy application, issuance and claims administration will be handled by Risk Strategies, a privately held, national insurance brokerage firm. The ARRL programs will be administered from their offices in Chicago, Illinois. This move is being made based on the results of numerous comments from the ARRL membership relative to the former administrator, Hays Affinity Group which is based out of Minneapolis, MN. The transaction, unlike previous changes, will involve a transfer of the total program business from Hays Affinity to Risk Strategies. Participants in the programs will retain their current insurance policies and the details of the coverage and the cost of coverage will remain unchanged, as will the insurance company, Hanover Insurance Company. An e-mail will be sent to all the current participants in the programs describing the changes and what, if anything, they need to do to access their on-line information. The web address for the programs will be the same, www.arrlinsurance.com, but will take on a new look with improved functionality. The 800 numbers will also remain unchanged for contacting the new administrator. There will be a short delay in bringing up the new site once the programs have been transferred and we appreciate your patience while Risk Strategies makes the programs operational. As a leading U.S. insurance broker, Risk Strategies offers sophisticated risk management advice and insurance placement for property & casualty and employee benefits risks. Risk Strategies serves middle market commercial companies, non-profits, public entities, and individuals, and has access to all major insurance markets. Ranked in the top 30 insurance brokers in the country, the company is headquartered in Boston, Massachusetts. 73, Barry J. Shelley, N1VXY Chief Financial Officer ARRL, Inc. The National Association for Amateur Radio (860) 594-0212 www.arrl.org