Harold,
Excellent!
-
Bill N3LLR
From: Kramer, Harold,
WJ1B [mailto:wj1b@arrl.org]
Sent: Thursday, February 07, 2008 4:24 PM
To: arrl-odv
Cc: Bloom, Jon, KE3Z; Hurtado, Amy KB1NXO
Subject: [arrl-odv:16492] Operational Enhancements
Hi,
We
have just activated some additional operational enhancements based on the work
of the Web-Seibel team:
1.
The
member data change pages on our Web site have now gone
“live.” Members can now change their information, such as
their address, on the Web site, and we do not have to re-key it manually.
2.
All
membership information either entered on the Web or in Siebel here at HQ, is now entered into our system within 15
minutes. (Note: an entry may take longer if there are potential problems
with the information that need to be resolved by manual review.)
Previously the internal manual process could back up membership orders
for days. Thanks to Jon Bloom, John Proctor and Amy Hurtado
3.
We
can now enter credit cards much faster in DxCC. Typical processing time
has gone from 15 minutes to 30 seconds. This enhancement will help us to
speed up processing of DxCC applications. If you have not seen the Web
story about the DxCC backlog, it is located at:
http://www.arrl.org/news/stories/2008/02/07/100/?nc=1
.
73,
Harold
Harold
Kramer, WJ1B
Chief
Operating Officer
ARRL
- The national association for Amateur Radio
225
Main Street
Newington,
CT 06111
Telephone:
860 594 0220
email:
hkramer@arrl.org
web:
www.arrl.org/