Great to hear the forwarding of tech requests is still in force! Thanks for the update. 73; Mike W7VO
On 04/24/2024 3:18 PM PDT Mark J Tharp <kb7hdx@gmail.com> wrote:
Got one just this past monday. So the program is alive and well, and appears to be cc the respective Director.
Mark, HDX
On Wed, Apr 24, 2024 at 3:15 PM Michael Ritz <w7vo@comcast.net mailto:w7vo@comcast.net> wrote:
"....Dick made NO EFFORT to reach out to me or to Ed Hare’s successor to ask about emails forwarded to directors re: TIS support."
David;
I am now out of that loop and may be out of touch with reality here, but it seems that Lab staff stopped copying the appropriate Director about tech support they provided to members when Zack left. At least I stopped seeing any e-mails, but maybe there just weren't any from my members at the time.
I always enjoyed seeing the interactions between my members and Zack, and often provided some additional technical support or context beyond the answers that Zack gave when required. Is there any plan to re-start the notification practice, if indeed it was terminated? It seems that it would help Directors, especially new ones, to know and better understand the needs of their constituents.
73; Mike W7VO
On 04/24/2024 11:26 AM PDT Minster, David NA2AA (CEO) <dminster@arrl.org mailto:dminster@arrl.org> wrote:
Phil
Thanks for asking.
Dick’s slide is ABSOLUTELY NOT correct. In fact, his entire presentation is fraught with errors, omissions, lies, slander, and disparagement.
The lab has never stopped proving TIS support to members. Ed Hare, who is fully retired, still works in the lab every week as a volunteer and can support the team with additional support.
Dick made NO EFFORT to reach out to me or to Ed Hare’s successor to ask about emails forwarded to directors re: TIS support.
Dick’s presentation was meant to, among other things, DISPARAGE me and members of my staff in the lab and editorial.
If you have any questions, please let me know and I’ll get them answered for you.
Thanks
David
From: Phil Temples <phil@temples.com mailto:phil@temples.com> Sent: Wednesday, April 24, 2024 1:36 PM To: Minster, David NA2AA (CEO) <dminster@arrl.org mailto:dminster@arrl.org> Subject: ARRL technical assistance
David,
Dick Norton presented a slide at Visalia claiming that Hq. no longer offers technical assistance from the Lab in the aftermath of Zach Lau's retirement. Is that correct?
I'm presenting at a hamfest about ARRL this coming Sunday, and don't want to convey inaccurate information.
Phil, K9HI
--
Phil Temples <phil@temples.com mailto:phil@temples.com>
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