I also think we need to seriously consider what candidates get for the $15 fee. While we should not stop charging the fee (unless we secure an alternative funding source) we should be able to offer something as a value add. 

Maybe something that doesn’t cost us much such as a course in our (future) online learning system or something else that is tangible (that will cost us but will bring in potential future growth) such as a discount on the first year’s membership.

It’s easy to say that LARC-VEC charges nothing because they are all-volunteer but they are rapidly expanding. I am accredited with ARRL and LARC and the experience with LARC is much more modern and it costs the candidate nothing. 

But back to the basic point - 2 weeks to get results is not what people expect today. It took 6 months in 1997 when I got licensed (because tests had to be graded in London, UK) and 2 weeks in 2001 when I got licensed in the USA but that was 23/19 years ago. 

But I definitely applaud the concept and effort and I’m hoping this can be implemented quickly. 

Ria

N2RJ

On Sun, Jan 12, 2020 at 8:22 AM <w0nd@srt.com> wrote:

I agree with Bill, N2COP on the ARRL VE program.  I do not use the ARRL VE testing because it is a paper mill and slow.  I have been the VE Coordination person for W5YI testing for over 10 years and use W5YI-VEC regularly.  I can give a test, finish the paperwork, email it to W5YI-VEC the same day and then get a new call to a successful candidate in 3 days.  In most cases, I call the successful candidate, give them their new call and encourage them to log into the FCC database if they want to see the official copy.  New Hams are excited to get their call that quick and be able to get on the air.  Talk about a great "ELMER" opportunity to get a new club member plus ask them to join ARRL.

Lynn Nelson - W0ND
Vice Director- Dakota Division


----- Original Message -----
From: n2cop@ec.rr.com
To: rjairam@gmail.com, "Mickey Baker" <fishflorida@gmail.com>
Cc: "Norm W3IZ' 'Fusaro" <w3iz@arrl.org>, "arrl-odv" <arrl-odv@reflector.arrl.org>
Sent: Saturday, January 11, 2020 10:23:10 AM GMT -06:00 US/Canada Central
Subject: [arrl-odv:29364] Re: improvement to VE program

Dear ODV Members:

I just reviewed how many ODV members are Volunteer Examiners (VEs) and I was surprised that only about 1/3 have participated in at least one VE examination session. (Source: http://www.arrl.org/ve-session-counts)  Despite its 75% market share, ARRL's VE process is antiquated.  Here in North Carolina, many ARRL VEs have reciprocal privileges with the W4VEC, W5YI and WCARS Volunteer Examination Coordinators (VECs), and opt to use those VECs over ARRL because of swift electronic processing.  While security concerns may be valid, many first time candidates are eager to get on the air.  We have had experience with candidates who have failed a test at an ARRL VE session, then the next day go to a VE session administered by a different VEC, and have their callsigns assigned before those who took their exams at the ARRL VE session.  This is an embarrassment for the organization considered to be the industry leader.

Those of us who took our exams at the FCC office then waited two months for our tickets to arrive in the mail should not be preaching patience - it's a different world, and our VEC competitors are offering 24-48 hour first time call sign assignment.  Director Jairam is correct that internet access should be mandatory at ARRL VE sessions to access FRN records, as well as a procedure or mechanism to copy photo ID for applicants without a license.   Former CEO Tom Gallagher proposed the idea to enter into an arrangement with commercial testing centers, such as Sylvan Learning or Pearson, to provide exams on demand without the necessity of a VE team.  Perhaps it's time to resurrect that idea.

By the way, kudos to the ODV member with the most number of VE test sessions in which he's participated - Delta Division Director David Norris, K5UZ, with 86.

73 de Bill Morine, N2COP
Vice Director – Roanoke Division
Representing ARRL members in North Carolina, South Carolina, Virginia and West Virginia
www.arrl-roanoke.org
Facebook Page: ARRL Roanoke Division
ARRL – The National Association for Amateur Radio™

-----Original Message-----
From: arrl-odv <arrl-odv-bounces@reflector.arrl.org> On Behalf Of rjairam@gmail.com
Sent: Friday, January 10, 2020 8:03 PM
To: Mickey Baker <fishflorida@gmail.com>
Cc: Fusaro, Norm W3IZ <w3iz@arrl.org>; arrl-odv <arrl-odv@reflector.arrl.org>
Subject: [arrl-odv:29362] Re: improvement to VE program

I sent a list of suggestions privately to Howard and plan to bring it up at HQ when I am there.

But there are two I pointed out that must be there if we are doing this.

1. We need to require teams to have internet access. That can be sticky in some cases as I've attended hamfests without internet access.

2. Another thing we need to consider is how we handle personal data in accordance with regulations such as the GDPR. This won't matter for sessions in the USA, but since VE sessions can be conducted worldwide it will be necessary. Consider the required notices such as for cookies as well.

73,
Ria
N2RJ

On Fri, 10 Jan 2020 at 19:31, Mickey Baker <fishflorida@gmail.com> wrote:
>
> This is a great idea paper.
>
> I've marked up a copy with ideas.
>
> The Laurel group has implemented much of this.
>
> Feedback from some of their folks is that many of their testing teams are recalcitrant about leaving the "old ways" and they still have a lot of people doing the manual process. Their tactic has been to provide excellent back end support. Many of the electronic tests are processed and even new calls issued within 24 hours. And they do this for free.
>
> Tough competition.
>
> 73,
>
> Mickey Baker, N4MB
> Palm Beach Gardens, FL
> “The servant-leader is servant first… It begins with the natural
> feeling that one wants to serve, to serve first. Then conscious choice
> brings one to aspire to lead." Robert K. Greenleaf
>
>
> On Fri, Jan 10, 2020 at 2:39 PM Michel, Howard, WB2ITX (CEO) <wb2itx@arrl.org> wrote:
>>
>> Dear Officers, Directors and Vice Directors,
>>
>> As I have been reporting, we plan to move our VE program into the
>> 21th century.  Our view is that it will be electronic, from the
>> applicant finding and registering for a test session, through showing
>> up for the test, and submitting the exam back to ARRL and the results to the FCC.
>> We want to eliminate delays, minimize chance for human error and
>> duplication of work, and capture information on potential members
>> early in their interaction with us.
>>
>> Our current plan is out-source the software development.  The first
>> step in that is to get a solid use-case and requirements document developed.
>> If you have time, we would appreciate your review and thoughts on the
>> attached draft use case.
>>
>> 73, Howard, WB2ITX
>>
>> --
>> Howard E. Michel, WB2ITX
>> Chief Executive Officer
>> ARRL, The National Association for Amateur Radio®
>> 225 Main Street, Newington, CT 06111-1494 USA
>> Telephone: +1 860-594-0404
>> email: hmichel@arrl.org
>>
>> _______________________________________________
>> arrl-odv mailing list
>> arrl-odv@reflector.arrl.org
>> https://reflector.arrl.org/mailman/listinfo/arrl-odv
>
> _______________________________________________
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