Doug, et al. : I apologize for the delay in responding but I was out of the office today due to an unavoidable circumstance. The following was provided primarily by Michael Keane, K1MK, ARRL IT Manager. We know there was some kind of event on Rackspace's internal network that glitched off the remotely mounted disks on our cloud servers. The cloud servers remotely mount directories from our (leased) database server; these are the directories which contain the web site content. The fact that the mount went missing is what caused the cloud servers to fall back to displaying their default web page rather than our website. It was not traffic related, there was only minimal activity on the site when the connection was broken. All four cloud servers lost their connection at basically the same time, so this wasn't the kind of cascading failure that we've seen in the past when there were congestion and capacity issues. In the four+ years that we've had this configuration at Rackspace this is the first instance where this -- losing the NFS mounts between the cloud servers and the db server -- occurred. The ticket has not been closed yet so we're still waiting to learn the source of the event. 73, Barry J. Shelley, N1VXY Chief Financial Officer ARRL, Inc. ________________________________ From: Rehman, Doug, K4AC Sent: Monday, July 06, 2015 10:12 AM To: Shelley, Barry, N1VXY; Sumner, Dave, K1ZZ; Vallio, Bob, W6RGG Cc: arrl-odv Subject: RE: [arrl-odv:24397] Re: Where has arrl.org gone??? Was the cause ever determined? Thanks, Doug K4AC From: arrl-odv [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Shelley, Barry, N1VXY Sent: Wednesday, July 1, 2015 9:12 AM To: Sumner, Dave, K1ZZ; Vallio, Bob, W6RGG Cc: arrl-odv Subject: [arrl-odv:24397] Re: Where has arrl.org gone??? Bob et al. : The IT Department has been working since early this morning and has the web site back up at this point. There is still testing on-going to identify the root cause. 73, Barry J. Shelley, N1VXY Chief Financial Officer ARRL, Inc. The National Association for Amateur Radio (860) 594-0212 www.arrl.org<http://www.arrl.org> From: arrl-odv [mailto:arrl-odv-bounces@reflector.arrl.org] On Behalf Of Sumner, Dave, K1ZZ Sent: Wednesday, July 01, 2015 5:56 AM To: Vallio, Bob, W6RGG Cc: arrl-odv Subject: [arrl-odv:24396] Re: Where has arrl.org gone??? Bob, it is not quite 6 AM here. I'm sure there will be an explanation in due course later today. Dave Sent from my Verizon Wireless 4G LTE DROID "Vallio, Bob, W6RGG" <rbvallio@gmail.com<mailto:rbvallio@gmail.com>> wrote: This is the screen I get when I try to log on. Does anyone care? W6RGG Apache 2 Test Page powered by CentOS This page is used to test the proper operation of the Apache HTTP server after it has been installed. 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