Re: Fw: LOTW Non-Response by ARRL!I agree. Elecraft owners monitor and occasionally respond on the K3 and other reflectors, one of the reasons for Elecraft's outstanding reputation for responsiveness to users. I expect that the instances in which a posting from HQ is needed would be relatively rare, so this should not divert significant staff time from regular duties. 73, Marty N6VI ----- Original Message ----- From: James F. Boehner, MD To: 'Sumner, Dave, K1ZZ' ; 'arrl-odv' Sent: Wednesday, November 28, 2012 8:08 AM Subject: [arrl-odv:21270] LOTW - Suggestion Dave, I have a suggestion that may allow for more timely distribution of LOTW information without additional cost to the ARRL. I see that ARRL has a forum for DXCC but it does not appear to be used widely for LOTW. I doubt creating an LOTW forum would be helpful, however. It appears most of the LOTW information exchange is occurring on ARRL-LOTW@yahoogroups.com with over 2000 members. One of my division members suggested that having accurate information from the ARRL on a timely basis would handle most of the rumors that come out concerning LOTW. Although several on the board may be members of that group, we are still dealing with second hand information. Is it possible for someone on staff who is directly associated with the LOTW program monitor that list, perhaps in digest form? That staffer would have the advantage of having direct access to problems members are having, and be able to post timely authoritative information on the system for the members, dispelling rumors. Hopefully it would take less than 15 minutes in a day, scanning through the digest, and posting a reply. It would be certainly more efficient than responding to members one at a time. It goes without saying that the staffer will have to have a thick skin! Some will not be happy with any answer. The majority would be appreciative of the information. There is a precedent for this. Ed Hare did participate in the BPL yahoogroup, and information exchange was astounding (and we even won that war!). On another front, Paul Opitz is the product manager for Uniden. He participates in many of the scanner yahoogroups, and is highly appreciated by the scanner community for his customer service. I think this would be great customer service for no additional cost. '73 de JIM N2ZZ ARRL Vice Director Roanoke Division