All ARRL Managers & IT Staff,

We have just been notified that AT&T will be performing disruptive maintenance on our Internet circuit on Tuesday, August 22 between Midnight and 6:00 AM.

This means that all internet access to 225 Main street will be out during that time.

This also means that the VPN connection between 225 Main Street and our public website (www.arrl.org) will be down. As well as individual VPN connections to the facility

Orders, email, and website lookups that rely on any systems at HQ will be affected.

Please make any necessary notifications and plans prior to this service interruption.

Timing of this service interrupt is not under our control.

Please note: Many times these are precautionary notices. While there is a 6 hour maintenance window, the last time AT&T performed  maintenance like this  we were only down for something like a minute or two. However, there is no way to predict what will occur so we need to be prepared to be out for the entire time.

Please contact me with any questions.

Thanks,

Dave

-----Original Message-----
From: AT&T Enterprise Notifications [mailto:cbusum@alph288.aldc.att.com]
Sent: Wednesday, August 16, 2017 11:45 AM
To: Distefano, Dave <ddistefano@arrl.org>
Subject: Preemptive Maintenance of Cheshire JAR 1 on 8/22/2017

Dear AT&T IP Services Customer:

AT&T Network Engineers will be performing preemptive maintenance on Cheshire JAR 1 on 8/22/2017 during the maintenance window of 12:00AM-6:00AM local router time. You are receiving this letter because your service is associated with this router.  AT&T's goal is to successfully complete the task and restore service within the stated time frame.

Although we expect the downtime to be minimal, we ask that you plan accordingly due to possible unforeseen occurrences during the maintenance.

We apologize for any inconvenience that you may experience.  We value your business and care about your satisfaction as an AT&T Customer.  Please be assured all AT&T authorized maintenance activities are to ensure optimal performance of our network facilities and equipment.

Our trouble ticket number is 234877009.

Please refer to the following information:

Below are the affected circuit(s) for which you are listed as a contact. If you feel that this list is in error  please reply with your change requests.

12.245.162.98 BBEC.514716..ATI

Address: 225 MAIN ST NEWINGTON, CT 06111

AT&T Network Engineers will be adding cards to our access router.

If you require further information, please feel free to email AT&T at: rm-bccom@ems.att.com

Thank you for using AT&T.

Sincerely,

The AT&T Customer Care Team