Dave,
I have a suggestion that may allow for more timely distribution of LOTW information without additional cost to the ARRL.
Is it possible for someone on staff who is directly associated with the LOTW program monitor that list, perhaps in digest form? That staffer would have the advantage of having direct access to problems members are having, and be able to post timely authoritative information on the system for the members, dispelling rumors. Hopefully it would take less than 15 minutes in a day, scanning through the digest, and posting a reply. It would be certainly more efficient than responding to members one at a time.
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