Dear Officers, Directors and Vice-Directors, As some of you may have heard or seen, HQ sent out a survey to recent Sweepstakes Participants. Some of you may be receiving complaints from CAC members about that survey. This survey was done at the request of the PSC, and was to be done in coordination with the CAC. While not an excuse, there appears to have been a complete breakdown in that process, with some people assuming communications and coordination that never happened. We can and must do better. I pledge to restore an environment of trust and respect, where staff and volunteers work together for the benefit of ARRL and ham radio. In that regards, feel free to disseminate this email to anyone concerned. Wishing everyone a Happy Thanksgiving, 73, Howard, WB2ITX -- Howard E. Michel, WB2ITX Chief Executive Officer ARRL, The National Association for Amateur Radio® 225 Main Street, Newington, CT 06111-1494 USA Telephone: +1 860-594-0404 email: hmichel@arrl.org