The recent departure of Bob Boucher, our long time Administrative Services Manager, has left a void which will not be replaced easily and not one I'm sure we can replace with one person who had all of Bob's skills. Certainly not one with all the experience Bob had regarding the ARRL. However, we are moving forward. Bob's departure does provide an opportunity to take a look at the level of staffing across his area of responsibility. That will take some time and in the meantime we have to make sure administrative services are still coordinated and delivered to the organization. Effectively immediately, LouAnn Campanello, in addition to her current responsibilities as Controller, will have responsibility for Human Resources, the Outgoing Mailroom/Shipping and the Receptionist. LouAnn will have overall responsibility for coordinating all the activities of the Human Resource function and will be getting support from both Monique Levesque and myself. While these are new responsibilities for her within the ARRL, this is not the first time LouAnn has managed these areas in her career. In her tenure at the Science Center of Connecticut she was responsible for these same functions so she has the background to effectively manage these new responsibilities. In addition to these changes, I will be taking over the direct responsibility for the management of the facilities and the purchasing function. This will not change anything in regard to issues you would normally bring directly to either Greg Kwasowski, Building Manager or Kim Rochette, Purchasing. As we move forward, LouAnn and I will be assessing the overall staffing requirements and the skills needed to provide support to the HQ operations and will make changes where necessary. If anyone has any questions please let me know. 73, Barry, N1VXY