It would seem to be good to put into place a process whereby we will not get bitten by the same bug during the next power failure.  Some questions:

 

Is the power outage indication transmitted by any means to staff personnel?

 

If not, can such a system be instituted?

 

UPS lasts for some finite time, generally long enough for servers and systems to be closed in an orderly and non-file-damaging method.  Do we need more UPS capacity, or a method whereby the staff will be provided sufficient time to get to the office to perform shutdown routines, or both?

 

If these issues are already being addressed, please advise of the projected implementation time.  If they are not being addressed, please advise of the plans to do so.

 

Thanks,

 

Bob -- W6RGG

 

 

On 6/18/07, Kramer, Harold, WJ1B <wj1b@arrl.org> wrote:

A follow-up from Don Durand:

Harold 

_____________________________________________
From: Durand, Don
Sent: Monday, June 18, 2007 12:38 PM
To: Kramer, Harold, WJ1B
Subject: Network outtage

On Saturday, HQ experienced 2 power outtages. When the network switches lost power (after draining out the battery charges on the UPSs) some of the configuration files for these devices were corrupted. While we have processes in place to watch the network and determine its status at any given point in time, no alarms were triggered following the return to power. These processes are not designed to look at individual files. This configuration corruption resulted in our inability to access our corporate network, including email and the Siebel membership database. [And Logbook of the World - HK]

These configuration files have been rebuilt and all systems have returned to normal status as of 12:30PM, 06/18/2007.

Don