Dear ODV, As you know, I am very open to your guidance and advice. It is key to my success, and ultimately the success of ARRL. I firmly believe that. I have read the diatribe many of you received from Dave Bernstein, AA6YQ, regarding LoTW. I have authored a private response to him - which I have not sent - but if you were to read it, you would conclude that it is firm and brutally honest. So here's my question: how do YOU take Dave's soapbox rants and self-aggrandizing, especially when it comes to attacking the CEO (who he did not copy on his rant)? Do you feel it is something worthy of me attempting to manage, or have you (like many) given up on him as a lost cause and feel that I should just ignore his feedback? I'd really like to have him as a resource, but I am struggling with his complete and sustained inability to collaborate and his non-factual statements used to further his inflexible points of view. This is an important issue because creating a collaborative environment with members is everything to me. And it is something that must be managed. David