As I said....patience and flexibility. It's not being reported by some news outlets that the effective date/time for the Governor's order is 8 pm SUNDAY night. We will adjust our plans accordingly. 73, Barry, N1VXY From: Shelley, Barry, N1VXY (CEO) Sent: Friday, March 20, 2020 5:44 PM To: John Robert Stratton <N5AUS@n5aus.com> Subject: RE: [arrl-odv:29903] Re: Connecticut Response John: As I write this, it appears that the Governor's order takes effect at 8 pm on Monday night. While individuals will not be subject to fines, businesses which do not comply could face civil fines. We have been in the process of evaluating who has the appropriate technology at home and how they could be connected (primarily VPN). We have ramped up our VPN connections to support the number of people who we have identified can work remotely. As of this moment, of the 87 people working at HQ we have 58 people capable of working remotely, some already are doing so. Another 8 we're working on trying to get them connected. If they don't already have their own PCs or laptops, we will not be able to provide them. We've already used up our allotment of "company" assets and our suppliers don't have any remaining inventory except of very high end (e.g. high cost) computers. And even then, it's not clear if we could get them delivered in time. There are 21 people who's functions will not allow working remotely. This is either because of the functions they perform and/or the technology (software) with which they work. Those people will have to be furloughed beginning and will be eligible for unemployment compensation. Functions such as incoming mail processing, outgoing mailroom and warehouse are three of the obvious functions. The bad news is that these functions support revenues. Even if they could work, FedEx, depending on the area, is not delivering to non-essential businesses. To try and push as much work out the door as possible, we will have people in tomorrow to process all the business in house today and ship all orders via UPS before we are shut down. You would be amazed at how much of our membership still sends checks and orders through the mail. We will spend Monday trying to connect the remaining eligible people to be able to work remotely and work on getting the call center set up to forward to the customer service reps external phone numbers. As I've said before, in this situation, services will not be fully functioning and we will certainly lose some efficiency. We will keep as much operating as we can and it remains to be seen how long this will last. The only guidance from the Governor is that this order could "last for weeks". We've been dealing with operational issues and I've not made any attempt to quantify the financial impact to the organization, but my feeling is that it will be substantial. We've already seen advertisers cancelling print advertising in QST due to a drop off in their business and, without the ability to mail out new and renewal promotional material (emails will continue), membership and donation revenues will likely suffer as well. We have financial resources and these will come in handy for however long this situation lasts. Please understand that requests from the Board for information will also be limited in the coming weeks if we don't have access to our files, etc. but we will do the best we can to respond. 73, Barry, N1VXY From: arrl-odv <arrl-odv-bounces@reflector.arrl.org<mailto:arrl-odv-bounces@reflector.arrl.org>> On Behalf Of John Robert Stratton Sent: Friday, March 20, 2020 4:30 PM To: arrl-odv <arrl-odv@reflector.arrl.org<mailto:arrl-odv@reflector.arrl.org>> Subject: [arrl-odv:29903] Re: Connecticut Response Barry What equipment are we missing/do we need to operate with a "full contingent?" Is it possible to source that equipment within a reasonable period of time and do we have an estimate of the cost to do so? Assuming we will go to war with the army we have, how much/what departments/services do you believe we can maintain with what and who we currently can field? _______________________________________ John Robert Stratton N5AUS Director West Gulf Division Office: 512-445-6262 Cell: 512-426-2028 P.O. Box 2232 Austin, Texas 78768-2232 _______________________________________ On 3/20/20 3:12 PM, Shelley, Barry, N1VXY (CEO) wrote: Just minutes ago, the governor of CT declared that all workers at non-essential businesses should stay home. It's not clear at this exact moment when this order will take effect but it's likely to be no later than close of business on Monday. We have been working over the past several days to try and equip as many people as possible to work from home but we certainly won't have a full contingent up and running that quickly. It will remain to be seen how much of HQ we can continue in operation. We will have to assess that and I will let you know. Please stand by for more information. There are few specific answers at this point, only broad orders. 73, Barry, N1VXY _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org<mailto:arrl-odv@reflector.arrl.org> https://reflector.arrl.org/mailman/listinfo/arrl-odv