I am working with Ed Hare and Bob Naumann to get to the bottom of it. Until we actually speak to, or read something directly from, Comcast this makes absolutely no sense. David From: arrl-odv <arrl-odv-bounces@reflector.arrl.org> On Behalf Of Mickey Baker Sent: Thursday, October 21, 2021 9:36 AM To: Zygielbaum, Art, K0AIZ (D,MW) <aiz@ctwsoft.com> Cc: David Minster <dminster@gmail.com>; arrl-odv <arrl-odv@reflector.arrl.org>; Siddall, David, K3ZJ (Communications Counsel) <davek3zj@gmail.com> Subject: [arrl-odv:32907] Re: Fwd: Fwd: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Again, folks, this is a COMCAST business issue, "ready shoot aim" and can likely be resolved by speaking with management. There is no way that this is an overall policy and only speaking to COMCAST will force an actual analysis of the issue rather than what one technician or manager has decided on the ground in the neighborhood. Is the section manager and the TC/TA involved? As a TA, I regularly spoke with Utilities and have great local relationships. This is simply an opportunity to make one in this area. Mickey Baker, N4MB Palm Beach Gardens, FL “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead." Robert K. Greenleaf On Thu, Oct 21, 2021 at 12:18 AM Arthur I. Zygielbaum <aiz@ctwsoft.com<mailto:aiz@ctwsoft.com>> wrote: I wrote the ham and suggested he get in touch with Ed Hare -- I gave him the contact info. 73, Art K0AIZ On 10/20/2021 5:10 PM, John Robert Stratton wrote: Rod and David Rod, looks like a possible case for your Committee. David, sounds like an issue for Zac or Ed in the Lab. _______________________________________ John Robert Stratton N5AUS Director West Gulf Division Office: 512-445-6262 Cell: 512-426-2028 P.O. Box 2232 Austin, Texas 78768-2232 _______________________________________ -------- Forwarded Message -------- Subject: [arrl-odv:32900] Fwd: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Date: Wed, 20 Oct 2021 17:47:18 -0400 From: rjairam@gmail.com<mailto:rjairam@gmail.com> <rjairam@gmail.com><mailto:rjairam@gmail.com> To: ODV <arrl-odv@arrl.org><mailto:arrl-odv@arrl.org> TL;DR - person claims Comcast (Xfinity) came and shut off their internet because they were supposedly causing interference to the cable system. If true this may be a bad precedent set. But it seems rather vindictive since cutting off internet service won’t solve the interference issues. My cable company when they were Service Electric had their upstream in the 15 meter band back when it was DOCSIS 2.0. They didn’t experience interference and neither did I. Altice USA has since bought them out. Is the lab on this already? I don’t know if Kristen is on this as yet. I’m forwarding this since one of my members here in NNJ seemed concerned. Thanks Ria N2RJ ---------- Forwarded message --------- From: Art Olson <olson339@comcast.net<mailto:olson339@comcast.net>> Date: Wed, Oct 20, 2021 at 5:28 PM Subject: Fwd: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS To: Ria <ria@n2rj.com<mailto:ria@n2rj.com>> Ria Hey how you doing. I really enjoy your YouTube episodes. Keep it up. On another note thought I would pass this on. Don’t know Eric but find this to be troublesome Art N2AJO Sent from my iPhone Begin forwarded message: From: John Stengrevics <jstengrevics@comcast.net<mailto:jstengrevics@comcast.net>> Date: October 20, 2021 at 2:44:56 PM EDT To: eric norris <gliderboy1955@yahoo.com<mailto:gliderboy1955@yahoo.com>> Cc: Elecraft Reflector <elecraft@mailman.qth.net<mailto:elecraft@mailman.qth.net>> Subject: Re: [Elecraft] HELP! XFINITY SHUT OFF INTERNET DUE TO HAM ANTENNAS Give the legal folks at ARRL a call. John WA1EAZ On Oct 20, 2021, at 2:21 PM, eric norris via Elecraft <elecraft@mailman.qth.net<mailto:elecraft@mailman.qth.net>> wrote: Dear Gang: Xfinity, our internet provider, showed up at 7:30am this morning, to explain to the XYL that we were being cut off for good because my amateur radio activities had caused wide area outages. Oddly, these wide area outages did not include my own house. They told her the antennas themselves--absent any power--were the problem The last time I was threatened, I installed chokes and opto-isolaters on our shielded ethernet lines, and after being told they use 14Mhz as their carrier frequency, I have stayed off 20m, only using 100w unless I'm in a rare contest. I asked to speak to a technical guy--they gave me a number which I called, but he never called back. Any Ideas? Does anyone have a contact at the ARRL, or know a communications lawyer? Comcast/Xfinity will be back out here at 2pm Pacific time--I'd appreciate any help. My XYL depends on an internet connection to work. Being off the air is unimaginable. Frantic, 73, Eric WD6DBM  ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net<mailto:Elecraft@mailman.qth.net> This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to jstengrevics@comcast.net<mailto:jstengrevics@comcast.net> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net<mailto:Elecraft@mailman.qth.net> This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to olson339@comcast.net<mailto:olson339@comcast.net> _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org<mailto:arrl-odv@reflector.arrl.org> https://reflector.arrl.org/mailman/listinfo/arrl-odv _______________________________________________ arrl-odv mailing list arrl-odv@reflector.arrl.org<mailto:arrl-odv@reflector.arrl.org> https://reflector.arrl.org/mailman/listinfo/arrl-odv