----- Original Message -----
Sent: Tuesday, November 27, 2012 10:41
AM
Subject: [arrl-odv:21256] Company Store
Site
All,
I received a note
from a rather irate friend who complained he was gave up trying to place an
order through the ARRL online store because the system was running so very
slowly. Being a good DXer, he tied this experience in with recent (as
well as earlier) difficulty with LOTW.
My Question:
Was the store running slowly within the past 48 hours or so? If so,
why? If there was a problem is it fixed permanently?
This experience to
me reminds me of an admonition my mother gave me many years ago -- i.e. "It
takes a long time to develop a good reputation after a bad impression has
been made. Between the bad impression made through the then-new web
site and the repeated bad impressions made with LOTW, it seems imperative to
me that we pull out all the stops to avoid putting the League in a bad light
with the amateur radio public for at least many years to come. How many
times must we shoot ourselves in the foot before we learn the
lesson?
Jim
Jim Weaver,
K8JE
Director, Great Lakes
Division
5065 Bethany
Rd.
Mason, OH
45040
ARRL: The reason
Amateur Radio Is
Members: The
reason ARRL is
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