4 JUN 2010 - 1702 CDT

Hello Harold...

I'm glad to see some progress being made on the problems with volunteer
(unpaid) leadership access to database information and other support
services via our new web site.

I don't know if anybody else has complained about the reduction of the
content of the ARRL membership database that is accessible via the new web site.  However, I specifically want all of the membership information that
was available via the old web site restored.  It is much easier to help
a member fix a problem with his membership data, if one can see the data
and how its access is configured.

NEW ITEM:

This is a different, but very important, item that affects anybody trying
to access the new web site via a slow-speed Internet connection.  I want
a button installed on at least the ARRL web site home page that allows the
user to shut down (and restore) all animation for that connection.  Animation is a bandwidth expense for both our web site and the user at the other end of the circuit.  With a slow connect speed, the bandwidth "overhead" can make the connection worthless.

If it is not practical to provide individual control of connection animation,
it should be eliminated.  Appearance and video animation are nice.  But it
should not be allowed to get in the way of content delivery.  Our new web
site appears to ignore the KISS principle and this is a growing source of disappointment, disgust, and even anger for a significant percentage of ARRL members.

- Dick Isely, W9GIG