A follow-up from Don Durand: Harold _____________________________________________ From: Durand, Don Sent: Monday, June 18, 2007 12:38 PM To: Kramer, Harold, WJ1B Subject: Network outtage On Saturday, HQ experienced 2 power outtages. When the network switches lost power (after draining out the battery charges on the UPSs) some of the configuration files for these devices were corrupted. While we have processes in place to watch the network and determine its status at any given point in time, no alarms were triggered following the return to power. These processes are not designed to look at individual files. This configuration corruption resulted in our inability to access our corporate network, including email and the Siebel membership database. [And Logbook of the World - HK] These configuration files have been rebuilt and all systems have returned to normal status as of 12:30PM, 06/18/2007. Don